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“Wonderful staffand beautiful setting.”
Review of Fang Fang Hotel

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Fang Fang Hotel
Ranked #66 of 105 Hotels in Kampala
Reviewed August 29, 2010

I lived in this hotel for a month whilst on a project in Kampala.

It's in quite a convenient location near enough the centre, but far enough to avoid noise and hassle.

Some of the other hotels (including more pricey ones) can have a very seedy edge, this one is well run and maintains good standards, you'd be happy to stay here with family.

I really enjoyed the food, but it is (of course) mostly chinese. If you find the staff at a quieter time and chat to them, you can usually get some interesting options and alternatives.

The rooms are a good size and nicely furnished. I reckon a bit of modernisation would help, a few more ACs and kettles in the room, someway of watching a couple more international TV channels etc. Maybe a gym or something, I felt the need for that after a month, but I suppose most people don't bother.

  • Stayed: March 2009, traveled on business
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Thank Traveling_Since_1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

thanks very much but i am glad to let you know that our services have improved ever since

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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26 - 32 of 35 reviews

Reviewed June 23, 2010

stay away from this hotel. the food is horrible, and the staff don't give a damn. customer service is not some service they can even claim to boast about. a friend's car was broken into in their car park, and management didn't give a toss. the rooms are dingy and frankly tacky.i wouldn't dine or let alone stay here for free.

  • Stayed: June 2010, traveled on business
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1  Thank kmpagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

We are so sorry a bout the experience but i am glad to let you know that our services have improved ever since

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2009

Disappointed with this hotel. It was not value for money and we found the service rather poor to the point where we actually got refunded for part of our stay. The rooms are adequate but rather gloomy and dull and they often have VERY loud music pumping until the early hours of the morning to the point where you can actually feel the vibrations through the wall. The breakfast was poor yet the food for an evening meal was very good. Shower had little hot water - had to wait 15mins for luke warm water to come through. Not worth the money.

  • Stayed: December 2009, traveled as a couple
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Thank Tusker7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

we are so sorry Tusker for such experience.
but i would like to tell you that our services have been improved ever since

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2008

I found the staff to be totally honest and most helpful, the food was great, rooms very clean and tidy, I will definately be returning again in the future

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1  Thank Ivalittleone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

oh thank you very much
so glad to hear that and we have added improved and changed our services

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Reviewed September 1, 2008

After our disappointment with the other hotel in Kampala on our first night, we decided to book two nights at the Fang Fang hotel for the end of our Uganda trip. We stayed in room 202, which is very spacious and clean. There is even a little nook by the window with a set of couches and a coffee table where I just sat and watched people coming to a wedding party at the hotel on the first night. We had great and peaceful sleep at the hotel. The staff were friendly and hospitable. The bathroom is big. The only complaint I would have about the hotel is the low water pressure.

  • Stayed: August 2008, traveled as a couple
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3  Thank PeonyThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

ohh thanks very much Mr thai.
we are so great to hear that and would like to let you know that our services have been improved ever since.

hope to see you next time.

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Reviewed June 28, 2006

Kampala is not blessed with a huge number of reasonably priced, medium class hotels and we had heard good things about the Fang Fang; mostly from reviews. Unfortunately we were to be disappointed.
Perhaps we were unlucky with our room but the hotel would have been instantly closed in many countries. The air conditioning leaked water directly onto an electrical socket so we had to switch it off. The whole place was raher shabby and needed renovation.
The food wasn't bad but they weren't very flexible. For example, and perhaps we were being a bit cheeky here, our friend had paid for bed and breakfast but had left very early to get his flight. A Ugandan friend turned up to meet us, so we asked if he could sit with us and have the friend's breakfast. No, we had to pay for an extra one. Not terrible I know but just symptomatic of a 'could do better' service.
So we were a bit disappointed with the place but there's not a lot of competition in that price range.

  • Stayed: July 2004
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10  Thank MikeGOsterleyMiddx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

We are so sorry a bout the experience but i am glad to let you know that our services have improved ever since

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
London, Essex
15
Reviewed June 1, 2006

Beautiful green environment. Cool, Calm, Clean well run and maintained rooms. Service is prompt above standards. Fine oriental food; Private, Secure and Quiet Hotel. Not crowded (25 rooms). Lovely.

Stayed: June 2006
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ainebyoona K, Public Relations Manager at Fang Fang Hotel, responded to this reviewResponded November 14, 2017

thank you vour wish is to see you next time

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fang Fang Hotel

Address: Ssezibwa Rd | Plot 9, Kampala 6323, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 105 Hotels in Kampala
Price Range: $85 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fang Fang Hotel 3.5*
Number of rooms: 91
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