It's hard for me to write a negative review about Hotel Africana since I feel so strongly that they have one of the best staff out there.
Each person from the bell hops to the front desk to the swimming pool treats you like a valued guest and a special person. I can't count how many times I was asked, "Is everything to your liking? Is there anything we can do?"
Unfortunately, it's an old hotel in need of a lot of TLC. The decor would be very attractive... if it were 1976. The carpet is worn, the fixtures are falling off, and the wall tiles and flooring need a total overhaul. There was also only one working elevator, which took forever.
The room had a tiny old TV that only got about 5 or 6 channels. The close the gate to the first floor elevator at 7pm each night which is super weird since they don't warn you. If you go from dinner to your room, you need to go up to the second floor, walk the length of the hotel and take the elevator from there. Strange.
It's quite loud on weekends. I would not stay here again unless I knew I would have an 8th floor room or higher. On my second stay I was on the 11th floor, which was good enough to avoid the thumping bass and party-goers in the event center.
The WiFi is incredibly inconsistent. It would go on and off all the time and there were plenty of dead spots. Including the entire 11th floor. I would just pretend that it is not supposed to have WiFi and be pleasantly surprised if you caught it working.
The dinner buffet was seriously lacking and is incredibly overpriced. The garden restaurant is much better. They have great samosas and pretty good strip steak. Breakfast buffet is sufficient with fresh fruit, great omelet station, coffee, tea, passion juice, potatoes, baked beans, local Ugandan dishes.
The room A/C unit was a bit tricky as the remote was in Chinese. My second room had one in English, but the unit didn't cool the room sufficiently.
I haven't stayed in any other hotels in Kampala, so I can't say for sure that others in this price range are any better.
- Official Description (provided by the hotel):
- Hotel Africana is Uganda 's Premier luxury Hotel. The hotel has over 14 fully furnished well air-conditioned conference halls with seating capacities ranging from 20 - 3000 participants. Our Venue can provide seating for over 2500 people, making it ideal for conferencing, workshops, mega wedding receptions, exhibitions and concerts. Hotel Guests receives access to health facilities including Gym, Massage, Sauna, Swimming Pool, Steam Bath & access to famous kampala Golf club. Hotel Africana offers weekend entertainment featuring live popular bands and pulsating traditional dance music shows along with repeat live performance from our pianist. With option of Ngeye & Kibs restaurant, our gusts can enjoy variety of dishes, freshly made by our experienced chefs. Our coffee shop & live bakery provides enough ways to enjoy uganda coffee beans along with cakes & breads. ... more less
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- Also Known As:
- Africana Hotel Kampala