As the other reviewers note this hotel is past its prime. Both the exterior and interior look tired. The front desk did not seemed to have gotten my reservation, done from their own website. I saw both the better rooms in the older wing and the newer rooms and paradoxically the newer, cheaper rooms seemed better quality. The quality of the toiletries were low. In both types of rooms the A/C hardly worked. There is a safe.
The reason why I had to leave after one day was the useless internet. Even though signal strength was fine, it was still basically unusable which must mean a horrible ISP. The front desk did not have a single map of the city when I asked for one. Their overall quality does not merit the prices they charge.
The breakfast was decent quality by African standards. Their location under the large awning of the hotel provided good atmosphere and good views of the street life below. Just outside the hotel there are various useful services such as money changers. The location right in downtown is very convenient with banks, a post office and book shops nearby.
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- Also Known As:
- Grand Imperial Hotel Kampala
- Grand Imperial Kampala