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“avoid the european menu”
Review of Speke Hotel

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Speke Hotel
Ranked #7 of 100 Hotels in Kampala
Certificate of Excellence
London
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“avoid the european menu”
Reviewed June 20, 2013

The restaurant serving European food is truly terrible.The service is slow, even by Ugandan standards. And when it finally arrives the food is poor, and often inedible. They struggle to fry an egg and the sandwiches and burgers are dreadful. This would be OK if it was cheap, but it is not; they charge as much as the Sheraton across the road. But the Indian restaurant is a welcome contrast. Service is fast and professional and the food is delicious and good value.

You should avoid the Speke on Friday and Saturday, unless you don't mind being hassled by the prostitutes who gather here in search of gullible - and suicidal - tourists. There's also a bar next to the Speke which plays music on Friday and Saturday so loudly that you risk permanent damage to your hearing.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank ryeats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chetan S, General Manager at Speke Hotel, responded to this review, September 19, 2013
Dear Guest,

It was a pleasure to have you stay at Speke Hotel, Kampala and we thank you for sparing your valuable time to review us on TripAdvisor.

We are pleased to note that you enjoyed the ambiance and the overall product and the service of the hotel.

I apologize for the inconvenience caused to you, with regards to European Cuisine . I have personally addressed your feedback with the relevant Department Heads to retrain the team and I am confident that you will see a marked improvement on your next stay at our hotel.

Your generous compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. On your next Visit, You will be allotted room away from the Bar

We value your patronage and we look forward to the pleasure of welcoming you back very soon.

Regards,

Chetan Shetty
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Abuja, Nigeria
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 30, 2013

I stayed at this lovely old but well maintaned property smack in the middle of Kampala during a workshop i attended recently. It is a place to visit if you are looking for a peaceful atmosphere in a lush environment full of greenery. The rooms are spacious and roomy. The management thoughtfully provided mosquito nets in the rooms. Guests can enjoy peace and quiet with a good book on the balcony of the room.
The resort is conductive for vacation, seminars, workshop or a family event like reunion, wedding or birthday. There are different choice of delicious and sumptuos food but you will find that there is an indian influence, so if you have a taste for indian cuisine you will have lots of choice.

Room Tip: If you are in the first block on the right hand of the hotel extension, choose the rooms facing the...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hafsat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 28, 2013

An ideal place for all types of travelers... Very good staff that take god care of you. An old property but maintained very well.

Location: Right in the heart of Kampala so really can't better than this.

Acco: Rooms are good and spacious. Maintained well and are clean...

Food: Choice of cusines either continental or Indian food... The Indian restaurant here is one of the best in the city.

Overall: good...

Room: choose the ones close to the rock garden bar in the ground floor.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maverickbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, April 28, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
138 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed April 27, 2013

Nice property as per Africa standards with excellent staff. Rooms are decent but hotel stands out on its offerings with respect to restaurant choices; Indian, Italian, Continental; you name it and they have it in the same compound. No hesitation in recommending this property if you are on Business trip.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SiddharthDhamija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, April 28, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 21, 2013

We stayed at this hotel one night in April 2013. The hotel is a little "oldish". The room had a nice balcony (ask for it, as the back-side is much less appealing) facing a main street and a garden across the street. The street noise in Kampala isn't a big problem at night. Our room was not too big. It did not have a water heater for coffee or coffee bags. The service was very good, the breakfast was excellent. The hotel is centrally located, 3 minutes walk to Kampala's central square and its supreme court building, 10 minutes to the Parliament House, 15 minutes to the Garden City shopping mall with the only Western-style supermarket in Kampala, Nakumat. I recommend for a short stay.

Room Tip: Ask for a front-facing room
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ehren_ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, April 28, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2013

An excellent resort just outside city center Kampala by the famous lake Victoria. It has every thing you want in a great hotel and resort. A huge property of its own you can spend all your time in side the resort compound even if you don't want to go out. Very green with lush green gardens and walk ways from the guest rooms to the reception, restaurants, stable restaurant, swimming pool and bar. All located over a large area and separated. The breakfast in the Calabash restaurant is classic with wide choice of Indian and African foods.

The guest rooms are very basic compared to the other facilities. No wifi in the room only broadband but the speed is very slow.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashvinder_Singh, Manager at Speke Hotel, responded to this review, April 28, 2013
Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Ashvinder Singh Saini
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater London, United Kingdom
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 8, 2013

This institution in Ugandan colonial history is well located for the business traveller, provided you get a room facing away from the entertainment and restaurants. Be aware the 'escorts' that frequent the Rock Garden. Variety of options as far as meals are concerned, all reasonable quality, Mamma Mia for Italian, hotel's weekly Mongolian fare, as well as a really good Indian option. Good shuttle service to and from Entebbe airport. The staff are friendly and helpful. This hotel,is OK for a short trip, 2 nights max, longer than that the noise will get to you. PS avoid any rooms near the staircase, these are by far the noisiest.

Room Tip: Keep away from staircase and rooms facing Rock Garden.
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scotiafrican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Speke Hotel

Property: Speke Hotel
Address: Plot 7/9 Nile Avenue, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#6 Best Value Hotel in Kampala
#6 Business Hotel in Kampala
#6 Luxury Hotel in Kampala
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Speke Hotel 4*
Number of rooms: 53
Official Description (provided by the hotel):
Speke Hotel is the part of The Speke Group of Hotels, Proudly owned by The Ruparelia Group of Companies. One of Kampala's oldest hotels, Speke Hotel was taken over by The Ruparelia Group in the year 1996. It was then, given a major facelift to add comforts to age and grace. All rooms are air conditioned have wooden floors, satellite television and a minibar.Speke Hotel is located in the heart of Kampala, close to banks and business centers and offers all the charms of bygone days complimented by efficient, modern services and facilities. It offers various dishes, daily entertainment, well stocked bar and business meeting venues.Speke Hotel has three Restaurants and a Bar: Pizzeria – The Italian Cuisine, Khyber Pass – The Indian Cuisine, Rock Café – The Continental Cuisine and Rock Bar – The Cocktail Bar.Speke Hotel holds a special place in the history of Uganda. Come and experience the courteous hospitality so natural to the people of Uganda. ... more   less 
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Also Known As:
Speke Hotel Kampala

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