I found the service surprisingly very good. Airport pick-up without a hitch. Check-in, fast, and simple. The room on the 11th floor comparable to any 5 star, tea & coffee in room, but no minibar, room service prompt and cheap, great bathroom clean and modern, the room fresh and modern. Laundry was done same day, and easy. Great views of Kampala city. No noise at all! Very good breakfast, good food and service. The restaurants were very good, never a problem. Rhino pub/disco, is a pub/disco open to outside guests, which is fun and interesting. If this doesn't take your fancy, the piano lounge in the main foyer has an average selection the usual Johnny Walker RED, BLACK and BLU, but is very upmarket by East African standards, smart furnishings, great staff and italian coffees. The WIFI was up and down on connections, I had a few good hours, then nothing, the second day I tried again, nothing. Finally I booked another 3 hours only to have 30mins for email. I complained this time and was refunded all my email connection fees.
Summary: GREAT! and pleasantly surprised. Will stay again
- Official Description (provided by the hotel):
- Book and Earn SPG Points! Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more less
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- Also Known As:
- Sheraton Kampala
- Kampala Sheraton