The room was fine however the tv did not work properly. I booked in at 5am however they charged me for the previous night and when I checked out at 3am when breakfast was not available or room service they charged me another full night. The service was not very good from the front of house team who all in all were a bit clueless. On xmas day I booked the quite expensive xmas lunch 2 drinks inclusive. The food was ok with a good selection. However when I ordered a glass of wine with my lunch the staff said the complimentary drinks were beer only? You would have thought I was Scrooge himself when I politely asked for the manager to ask for wine instead of beer???? OMG i was so glad to check out. On my return to Kampala 2 weeks later I cancelled my booking and stayed on the lake Chimpanzee Island which was great. However in the Sheraton the breakfast and breakfast team were very good!
- Official Description (provided by the hotel):
- Ideally located in the heart of Kampala city, Sheraton Kampala Hotel welcomes travelers with a relaxed ambiance and a dazzling array of upscale amenities. Just 45 minutes drive from Entebbe International Airport, we are within easy reach of the central business district area and shopping malls. Take a magnificent view of the city or the well-known Kololo and Nakasero hills from our 236 guest rooms and suites, which are each decorated with a local flavor and homey comfort. Our well-equipped fitness centre - complete with a cardiovascular gymnasium and outdoor pool - will make your stay more relaxing. If you're joining us on business, we have 11 flexible meeting rooms for conference and banquet facilities - including a Grand Ballroom -with great options for five to 500 guests. A fully-equipped business centre with Internet, fax, and photocopying services is also available. Try out our Paradise Grill, with fun themed lunches and dinners offering international cuisine. As the evening falls, gather with family, friends or colleagues for a delicious meal at the Equator lounge, which stays open throughout the week with our resident DJ spinning your favorite songs until 3.00 am. Whatever your plans, our friendly staff at the Sheraton Kampala Hotel will make your stay a memorable one. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Kampala
- Kampala Sheraton