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“Very friendly staff”

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Munyonyo Commonwealth Resort
Ranked #1 of 104 Hotels in Kampala
Certificate of Excellence
Reviewed October 8, 2013

Stayed here for 5 nights & enjoyed a fine room (132) .
The hotel features a huge lobby, a great swimming pool with sauna.
I liked the restaurant with fine food at reasonnable rates (Western & Indian) & appreciated the friendly staff.
As some rooms are in different buildings, I appreciated the electrical cars to transport the luggage.

Room Tip: I ve seen only one, and it was good.
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  • Stayed: October 2013, traveled on business
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Thank Philippe V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded October 10, 2013

Dear Guest

Thank you for the kind words and compliments. We will continue to strive for better guest services and look forward to welcoming you back to the resort.

Regards

Greg Petzer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 - 575 of 646 reviews

Reviewed October 1, 2013

We did one night,two days here,quite an oasis,so close to Kampala.....the restaurant,food & staff were excellent,as was the private pool with views across Lake Victoria. However,the room,166, was not so great....on the edge of the large complex,overlooking the boundary wall.....no lake views at all..the bathroom tiles were badly stained,as was the bath.......the manager has acknowledged this& apologised! It's very close to the centre,but a world apart,so if you want a quiet couple of days without too much travel,stay here....the massages were good too in the salon.

Room Tip: Request a room on upper level...not garden level.....
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  • Stayed: September 2013, traveled as a couple
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Thank sollady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded October 3, 2013

Dear Guest

Thank you for your kind words and comments, these are well received and appreciated. We look forward to welcoming you back to the resort.

Regards

Greg Petzer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2013

If you ever need a vacation at a resort in Uganda, this is it. This place is right on Lake Victoria, about 30 minute drive from city of Kampala. This resort has some beautiful horses for horseback riders. We spent a day there, had lunch, great food and service, the restaurant has a beautiful view of Lake Victoria. I didn't get a chance to stay there, but checked out the rooms and suites, they are beautiful. They also have an Olympic size swimming pool, gym and beautiful gardens. I have been to several resorts all over the world, but this one takes the trophy. After lunch, we headed for Ngamba Island Chimpanzee Sanctuary by a private yatch, and crossed the Equator. It was amazing. Quite a ride. This island is home to orphaned chimps rescued from throughout Uganda. It was such a beautiful opportunity to observe and interact with these great apes in a unique setting. Highly recommend it.

Room Tip: I understand they have all inclusive packages. Next time for sure I would book a room there.
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  • Stayed: August 2013, traveled with family
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3  Thank Monapatel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded September 22, 2013

Dear Guest

Thank you for your kind words, we look forward to welcoming you back to the resort.

Regards

Greg Petzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

As seasoned Mugandans, we had stayed at a number of hotel/resorts over the last year and decided for a change to try the Speke Munyonyo Commonwealth Resort. :-(

On the website, and on our first impression, it all looks very good. However, we were sadly disappointed. We had booked a Deluxe room for two persons for two nights and on arrival, were politely escorted to a ground floor room that overlooked the (noisy) boat repair yard. The lock on the back door was sticky, not to be trusted and the sliding door jammed on opening. The room was spacious, though, that is because of the lack of furniture! One six foot square area of the room was empty!

There was the obligatory desk, although cluttered with tea making facilities (only one tea cup), a vase, a lamp and numerous documents scattered about with not enough room left on the desk to place a laptop on. There was a double bed (with a too soft mattress), one easy chair and a wobbly coffee table. No lounge and the room was infested with bugs and smelt badly. The bathroom was only supplied for one person - one towel, one hand towel and one soap.

Despite the website claiming that all rooms have wifi, it did not. The room had internet access via an ethernet cord which did allow for (spotty) in-room internet. We asked for a change of room and were then politely shown a twin of our previous room. :-(

On the flip side, the hotel grounds are well maintained and spacious and we had no issues obtaining a full refund. However, as said in the heading we were very disappointed. Now writing this review in the luxury of the price comparable Imperial Beach Resort Entebbe and Loving Life.

  • Stayed: September 2013, traveled as a couple
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Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded September 22, 2013

Dear Guest

Thank you for your comments, these will certainly be taken in a positive way to improve our guest services.

Regards

Greg Petzer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

This place is over priced for nothing. From the outside in the lobby it looks good but it does not represent what you see in the hotel. Chinese made cheap furniture, the AC makes noise all night long, you can barely sleep, their breakfast, a collection of leftovers Indian food. A cheap flat TV with most of channels without sound.But the outdoor around the lake looks good if you want to relax. Do not get fooled by what you see online. It's not even close

  • Stayed: September 2013, traveled on business
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Thank emmanuel n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded September 12, 2013

Dear Guest

Thank you for your comments.

Regards

Greg Petzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

There are different suites to suit ones needs though on a higher side can be worth it if they face the lake too.
Good food and always buzzing with people.
Disappointment though was when at restaurant manager said one can use credit cards and after the meal, seems they were not willing to accept card and had to use cash, one then cannot just rely on the card even after being told they are accepted!

Room Tip: please always ask for the common wealth rooms facing the lake!
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  • Stayed: September 2013, traveled as a couple
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Thank nyinamwiru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greg-generalmanager, General Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded September 9, 2013

Dear Guest

Thank you for your comments and compliments, we look forward to welcoming you back to the resort.

Regards

Greg Petzer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

This is a excellent resort to stay in and relax, on the shores of Lake Victoria it has a Olympic size swimming pool , waterfalls , gardens, plenty of restaurants, excellent food, and the room are toooo.. good. with standard rooms as good as the delux and the presidential suites.Pamper your self to a great weekend..

  • Stayed: July 2013, traveled with family
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1  Thank Nitin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AkhileshMalik, Manager at Munyonyo Commonwealth Resort, responded to this reviewResponded September 8, 2013

Dear Guest,

Thank you for a heart-warming compliment. We are delighted that you enjoyed our rooms, as well as our array of services. We look forward to the pleasure of serving you in your next visit.

Warm Regards

Akhilesh Malik
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Munyonyo Commonwealth Resort

Address: Wavamunno Road | P.O.Box 3673, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 104 Hotels in Kampala
Price Range: $232 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Munyonyo Commonwealth Resort 5*
Number of rooms: 114
Official Description (provided by the hotel):
Set on 90 acres in the Speke Resort complex and with a majestic view of Lake Victoria, Munyonyo Commonwealth Resort is Uganda’s leading 5-star resort.Specifically constructed to host the 2007 Commonwealth Heads of Government Meeting (CHOGM), Munyonyo Commonwealth Resort has earned worldwide recognition as ‘the Presidents’ resort. It has hosted numerous high profile guests, from Heads of State and foreign dignitaries to international celebrities, who consider it a home away from home.Munyonyo Commonwealth Resort is dedicated to providing unrivalled comfort and unmatched services. The resort has 59 Presidential suites with a unique blend of traditional Ugandan and ultra modern furnishings that merge into the Pearl of Africa theme which is carried throughout the entire décor. The many room features and amenities ensure a seamless transition from pleasure to business and vice-versa.The meeting rooms, suitable for any occasion, are designed around your requirements and are all situated under one roof. We have comprehensive wellness and fitness facilities that assist body and mind to work in harmony. Munyonyo’s strategic location, close to business, shopping, and entertainment areas, make it the ideal choice for leisure and business travellers. ... more   less 
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