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“Good food and better service”

La Petite France Restaurant and Rooftop Terrace Bar
Price range: $12 - $40
Cuisines: French
More restaurant details
Restaurant details
Dining options: Reservations
Description: La Petite France prides itself on delivering authentic French cuisine in a refined and elegant setting. The roof terrace wine bar is the place to go for early evening cocktails and a wide ranging winelist. The views across Kampala's golf course are outstanding.
Trondheim, Norway
Level 5 Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“Good food and better service”
Reviewed January 30, 2012

I really liked this restaurant. It was not too many people there this Wednesday evening, in fact I was the first to arrive. The waiters were eager to please, but also gave room for me enjoying the view and the warmth of the Ugandan evening.

Next time I will try more of the items from the menu. I am looking forward to it!

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank munr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

12 reviews from our community

Visitor rating
    3
    3
    4
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Jerusalem, Israel
Level 3 Contributor
13 reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Hovering staff, gauche chef and raw meat. Quelle honte!”
Reviewed January 13, 2012

La Petite France seemed like the perfect addition to the city's bustle: located on a quiet leafy, lane in the city's upmarket Kololo, I must acknowledge that the ambience in the restaurant is superb. After two visits, this is my only kind remark. Where to begin?

We ordered our steaks 'medium-well' and they came back raw. This would be fine if it was simply an error born out of growing pains, but three other friends had the same problem on different occasions.

The staff literally hovers around one's table; a perfect example is that my ashtray (with one ash in it) was changed after the first puff of my cigarette. The French manager watches his staff like a hawk, to the point that one cringes for them. He, too, was constantly within earshot of my table. Wanting to ensure good service is fine, but this was certainly too much.

Wanting to give the place a second chance, we visited the attached 'wine bar' a couple of weeks later. Disappointingly, only one choice is offered when ordering by the glass. Unless you come in a group and plan to share, one may as well go to the local bar to have the same selection.

We were also disappointed to find the chef engaging with a party who was using profane, vulgar and racist language. When we asked the group to lower their voices, one of the men (drunk, naturally) told us to 'focus on our own conversation'. The staff did nothing and we were shocked to see the chef come out and starting joking with the group!

Finally, the food is overpriced.

Kampala has too many other great options (Mediterraneo and Emin Pasha's Brasserie, for example) to waste your money here.

  • Visited January 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Discerning D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TobyMaddison, Owner at La Petite France Restaurant and Rooftop Terrace Bar, responded to this review, January 13, 2012
We are sorry that Discerning D's visits to La Petite France were disappointing. We hope that she will return again for a more enjoyable experience. Kampala is notorious for poor service and our Management Team prides itself on interacting with and providing dedicated and efficient service to all our patrons. We hope that all our guests behave with consideration for others and do not approve in any way with profane or unpleasant language.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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