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“Repellent dump -- unbelievably bad hotel” 1 of 5 bubbles
Review of New City Annex

New City Annex
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New City Annex
Ranked #51 of 174 Kampala B&B and Inns
Alexandria, Virginia
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Repellent dump -- unbelievably bad hotel”
1 of 5 bubbles Reviewed June 22, 2011

My Lonely Planet guidebook lauded New City Annex to the skies, and I was very surprised to discover what a repellent dump this place really is. I stayed in six hotels in Uganda, and this was the worst of them by far; I had to check out as soon as I could find another hotel.

The staff were consistently unfriendly and unhelpful. My room was a grim, dimly-lit, sweltering cubicle, with paper-thin walls, no windows, no fan, no ventilation but a small transom that gave onto one of the offices (so that I was kept awake late into the night by the conversation of the night desk clerks, whose peals of merry laughter and high-volume chatter among themselves were certainly a sharp contrast to the sullen, monosyllabic hauteur with which they treated me). The shared toilets and shower cubicle were not very clean, nor was the room. Extremely uncomfortable beds. Pillows like rocks, guaranteed to give you a neckache after thirty minutes. Every sound made by neighbors in the surrounding rooms -- cellphones ringing, people talking, coughing, snoring, engaging in sexual intercourse -- everything anybody does is perfectly audible three rooms away. Plenty of bugs, too, both of the crawling and flying varieties.

It was just noise and flies all night long, and I had to spend two nights like this.

There's a restaurant downstairs, with both bad food and bad service. There are plenty of decent places to eat in Kampala, so there's no reason to bother with this restaurant.

I cannot think of one thing this hotel actually got right. It's not just the worst hotel in Uganda that I stayed in, but one of the worst hotels I experienced in all of Africa. I wouldn't stay here again if you paid me.

  • Stayed August 2010, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank dumpendebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    4
    22
    9
    2
    3
See reviews for
4
9
12
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Czech first
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 1, 2010

Value for money in every way. Home-style cooking and service.
Rooms immaculately clean.

  • Stayed January 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nyakairuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New City Annex

Property: New City Annex
Address: Dewinton Street, Kampala, Uganda
Location: Uganda > Central Region > Kampala
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #51 of 174 B&Bs / Inns in Kampala
Number of rooms: 7
Also Known As:
New City Annex Hotel Kampala

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