True this hotel is in a nice location but it is poorly managed: the manager seems to be in a bad mood all the time, not a very approachable fella by both the visitors and employees. Who designed this hotel? I had to go thru a maze of stairs to get to my room: watch out for dangerous unmarked steps allover the place!
The food is tasteless be it a snack, main meal or breakfast. Stay away from samosas, they taste funny in this place. Whoever thinks that Indian food in this place is the best has not tasted real Indian food: tough meats, nani is thick and soft like African chappati, nothing much for breakfast unless if you fancy noodles for breakfast!
The lights in the room a dim making it unconfortable. Cheap equipment so my toilet seat was broken, you have to play around with the shower head to make it work.....
Internet is choppy if you can get on!!
Employees are great and try their best to please.
The gym has reasonable equipment however the design makes it feel like a cave: no windows, no air-conditioner and the dirty thick carpet gives it a certain smell. Take your towel, what they give you smells like it is unwashed and has been used over and over.
The hotel was almost empty the 4 days I spent there so employees seemed like they were loitering around doing nothing.
It is sad to see that at such a location and land size that this hotel has nothing much to offer.
- Official Description (provided by the hotel):
- The Hotel offers an all inclusive concept typical of modern living. It is set amid rush green gardens with an extensive view of Lake Victoria and the surrounding suburbs. The environment offered by this site together with the beautiful, quiet and elegant lake breezes leave an everlasting memory to our guests. ... more less
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