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“Tired old standard”
Review of Mountain Inn

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Mountain Inn
Ranked #2 of 3 Hotels in Mbabane
Johannesburg, South Africa
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Tired old standard”
Reviewed October 26, 2008

Sad to say this old Mbabane institution is looking a bit tired, and what's worse is that the service really doesn't show the same attention by management that it did when I knew the place some fifteen years ago.

Conflicting information about when the restaurant opened, an inability to deliver wine listed on the wine list, and well, just an inability to deliver much of anything was really disappointing. Took us about 40 minutes to NOT get our sundowner drinks while waiting for the restaurant to open...an hour later than we were originally told it would. As we were traveling with a small child, we couldn't wait that long and sought respite elsewhere in town.

A check with the owner the following morning indicated that their policy is to accommodate families early, but that obviously didn't happen.

Rooms were fine and clean, but really in need of an update.

  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank innoabrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Adelaide, Australia
Level 6 Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 16, 2008

This was an overnight stay, on route to the Kruger Park, it's just outside Mbabane.
The rooms were average, but very clean
The restaurant had a good atmosphere but food was average.

  • Liked — The quiet location
  • Disliked — nothing
  • Stayed August 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sajay52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2007

Swaziland seems like a place suspended in time and Mountain Inn is part of that world, with an old-fashioned charm that made my stay there very special. The location is superb, with great views over the green hills of Mbane, and the simple rooms, taking full advantage of the location, are arranged like terraced chalets up the mellow slopes. The ambience was really soothing for me. I had come to Swaziland from an overcrowded urban city so I took real pleasure in the lovely grounds and the distant sounds of children's voices at play that rose from the valley below. The dining hall looks onto the poolside and the mountains beyond. The service was impeccable and the menu, though old-fashioned, was varied with some good curries included among its more western fare. Best of all was the hospitality of the owners, who were thoughtful and helpful in a non-intrusive way. You won't find high-end modern luxury here but you'll be well looked after in this graceful, comfortable hotel. If you need a taxi, ask the front desk to give the number for Sunny Boy--an engaging, personable young man who drove me to the tourist spots I wanted to visit and who later went out of his way to help me find some music recordings I wanted to buy in the town.

Stayed April 2007
Helpful?
1 Thank lizzibee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanyi, Manager at Mountain Inn, responded to this review, March 16, 2015
Hi Lizzibee
Thank you for choosing Mountain Inn. Glad we could accommodate your stay. Will be showing Sunnyboy your comments. I am sure he will appreciate it .
God Bless
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mountain Inn

Property: Mountain Inn
Address: Msebe Road | Po Box 223, Mbabane H100, Swaziland
Location: Swaziland > Hhohho District > Mbabane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Mbabane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mountain Inn 3*
Number of rooms: 50
Official Description (provided by the hotel):
A family yet professionally run hotel. The views are stunning and the hospitality great ... more   less 
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Also Known As:
Mountain Hotel Mbabane
Mountain Inn Swaziland/Mbabane

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