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Traveler rating
138
115
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8
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All reviews bamboo restaurant chinese food room attendant located downtown concierge staff free airport shuttle money exchange reception area big room special thanks fast wifi enjoyed my stay lots of hot water nice stay african countries genocide memorial house keeping
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Reviewed April 1, 2019

my name is timothy from Kenya.
i had a one weeks stay from 24th to 29th march 2019. it was a nice experience,having a nice reception team that`s from BELLA very charming,jovial and welcoming.she makes one feel home away from home.nice breakfast from FRED.the room is spacious and all facilities provided

Room tip: cool rooms
Date of stay: March 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank timrae000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timwuwenjun, RESERVATION at 2000 Hotel, responded to this reviewResponded April 2, 2019

Dear TIMORTHY
We thank you for your positive review! It is great to read that you have had such a good stay whereby you enjoyed much things such as Friendly staff Food at the Restaurant was Amazing , nice breakfast and its great to hear that
BELLA , FRED , JOVIAL met your expectations , and Your feedback will be taken in consideration in order help us to improve our services to serve you better in the future.
We look forward in welcoming you again soon.

Kind regards
Paterne
2000 Hotel reservation Department
Hotel phone Number:+(250)784793332

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2019

This hotel is an excellent deal for one night and the location is very good. It is nearby te Kigali tower. The area is full of shops and it is very easy to find a mototaxi also on a Sunday. The staff iis extremely helpful and the breakfast is excllent annd varied.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Beatrix123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timwuwenjun, reservation departm at 2000 Hotel, responded to this reviewResponded March 27, 2019


We thank you for your positive review! It is great to read that you have had such a good stay whereby you enjoyed much things such as easy way to get mototaxi , breakfast and extremely helpful staff its great to hear that we
met your expectations , and Your feedback will be taken in consideration in order help us to improve our services to serve you better in the future.
We look forward in welcoming you again soon.

Kind regards
Edmond
2000 Hotel reservation Department
Hotel phone Number:+(250)784793332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2019

Good hotel with great Staff and service. The rooms are nice and of decent sizes, well equipped with WiFi, Clothing Iron and table and Safe. If you have British power plugs, just make sure you have a two pin convertor or you can buy one downstairs at the supermarket. Breakfast is ok in terms of food quality but limited in terms of varieties. Airport transfer available and the staff are very friendly and provides a good level of service.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Abadally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timwuwenjun, j at 2000 Hotel, responded to this reviewResponded March 24, 2019

Dear abdally
We thank you for your positive review! It is great to read that you have had such a good stay whereby you enjoyed much things such as clothing ion airport transfer ,varieties of foods and its great to hear that we
met your expectations , and Your feedback will be taken in consideration in order help us to improve our services to serve you better in the future.
We look forward in welcoming you again soon.

Kind regards
Paterne
2000 Hotel reservation Department
Hotel phone Number:+(250)784793332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2019 via mobile

My name is Chinedu Chukwuma from Nigeria. I checked into your hotel on the 9th of March and stayed 6 nights. Initially, I wanted to stay one night but I changed my mind and stayed 6 nights because of the following reasons:

The duty manager Mr. Jaen luc convinced me after we had a chat about the hotel. He is an excellent public relation officer. Coordinated all my requests in a very professional manner
The receptionists were awesome Bella, Cynthia, Ines, Nassim, and the others on the ground floor, Mr. Bright the guy that took us to the Airport and Mr. Eugene the room cleaner they are all wonderful people.i will recommend this hotel to anyone that wants to travel to Kigali one million tims.

Date of stay: March 2019
Trip type: Traveled on business
Thank Chinedu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timwuwenjun, k at 2000 Hotel, responded to this reviewResponded March 19, 2019

Dear chinedu
We thank you for your positive review! It is great to read that you have had such a good stay whereby you enjoyed much things such as friendly staff , airport shuttle was really great , and its great to hear that our staff duty manager mr j.luc , cythia , bella , bright and nassim made you feel you are at home , besides
Your feedback will be taken in consideration in order help us to improve our services to serve you better in the future.
We look forward in welcoming you again soon.

Kind regards
Paterne
2000 Hotel reservation Department
Hotel phone Number:+(250)784793332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2019

What a wonderful gem of a hotel. We have stayed here over 4 times in our 6 week stay in Rwanda/East Africa, and it has consistently been fantastic. From the driver who picks you up at the airport to the friendly gracious staff to the delicious breakfast, 2000 Hotel truly makes one feel at home. One weekend, we had booked a different hotel, but they cancelled our reservation last minute. We called 2000 Hotel and they were able to accommodate us at 11pm, and we learned to never book another hotel in Kigali. The hotel is conveniently located in “Town”, meaning it close to many bank exchanges and in 10-15 minute walking distance to various other restaurants. It is also convenient to get to the bus station. The hotel is clean, modern, great wifi(perhaps best I've gotten in Kigali), and hot water.

Date of stay: February 2019
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank nanrdu17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timwuwenjun, t at 2000 Hotel, responded to this reviewResponded March 14, 2019

Dear nanrdu
We thank you for your positive review! It is great to read that you have had such a good stay whereby you enjoyed much things such as airport shuttle, friendly staff and delicious breakfast , accomodation was really great and its great to hear that we
met your expectations , and Your feedback will be taken in consideration in order help us to improve our services to serve you better in the future.
We look forward in welcoming you again soon.

Kind regards
Paterne
2000 Hotel reservation Department
Hotel phone Number:+(250)784793332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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