We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Polite Staff, nice room, *Free Wireless Internet!*”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Kigali Serena Hotel
Ranked #1 of 48 Hotels in Kigali
Certificate of Excellence
A TripAdvisor Member
“Polite Staff, nice room, *Free Wireless Internet!*”
Reviewed January 6, 2005

The staff at this hotel was extemely helpful and polite. They ensured that every need a guest could have was taken care of. The free wireless internet throughout the hotel was a huge plus, and the hotel's generator was very reliable, whereas the rest of city normally went without. The one suggestion I have is that you not stay on the ground floor. When I stayed there they were having some sort of problem with the pipes, and all ground floor bathrooms had an odd odor.

27 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

725 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hotels you might also like...
Travelers also viewed these Kigali hotels
0.2 mi away
Kigali Marriott Hotel
Kigali Marriott Hotel
#2 of 48 in Kigali
134 reviews
0.6 mi away
Hotel Des Mille Collines
2.1 mi away
Radisson Blu Hotel & Convention Centre, Kigali
Show Prices
Show Prices
Show Prices
3.5 mi away
Grand Legacy Hotel
Grand Legacy Hotel
#4 of 48 in Kigali
172 reviews
0.7 mi away
Heaven Restaurant & Boutique Hotel
2.9 mi away
The Manor Hotel
The Manor Hotel
#10 of 48 in Kigali
169 reviews
Show Prices
Show Prices
Show Prices

Been to Kigali Serena Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kigali Serena Hotel

Property: Kigali Serena Hotel
Address: KN 3 Ave | P.O. Box 7469, Kigali, Rwanda
Location: Rwanda > Kigali Province > Kigali
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 48 Hotels in Kigali
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kigali Serena Hotel 5*
Number of rooms: 104
Official Description (provided by the hotel):
Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the city's pre-eminent meeting place for diplomats and businessmen. Relaxed yet elegant, the hotel features an executive lounge and Bar and one of the city's most popular venues, the Milimani Restaurant styled to offer a classically elegant interior and a light filled atrium overlooking the verdant tropical gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Jovago.com, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Kigali Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing