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All reviews desktop computer close to the airport poolside restaurant recommend this hotel room service rooms are spacious business trip perfect hotel international airport the hotel staff swimming pool would definitely stay here again facilities deo gym wifi shuttle
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Reviewed May 15, 2016 via mobile

Very impressive hotel , I have been here several times and I never thought for a moment to replace the hotel .
Personal attitude here , nice staff and impressive rooms . Very convenient , recommend to everyone.

Date of stay: May 2016
Trip type: Traveled on business
Thank 654rotems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Grand Legacy Hotel, responded to this reviewResponded May 17, 2016

Dear Rotem S,

Thank you very much for taking the time to write a review on your Grand Legacy hotel experience. My team and I are delighted to read that you stay with us each time you visit Kigali.I am happy to note that you are pleased with the services at the hotel.
I will definitely let the Ladies & Gentlemen of GLH who consistently offer these memorable experiences know that you will be returning soon.

Look forward to seeing you in the coming days.

Best Regards
Japhet Kithinji | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2016

Amazing hotel, extremely well situated in the city with extraordinary service, hospitality and amenities. Five minutes from the airport and to the major locations in town. Staff take care of every little detail.

Room tip: All rooms just right!
Date of stay: April 2016
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank BusinessGuy101777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Grand Legacy Hotel, responded to this reviewResponded April 26, 2016

Dear Guest

Thank you very much for your candid review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your recent stay with us, at Grand Legacy Hotel.

Thank you for positively acknowledging our team members great hospitality,customer care service and keenness to details, I am delighted to read that their prompt actions made you feel well cared for. I am proud to say that our team take great pride in ensuring that our guest have the feeling of it being a home away from home.

We truly are well located in kigali, your feedback is much appreciated , and look forward to welcoming you back to the Grand Legacy hotel - Kigali in the near future.

Best regards,

JAPHET KITHINJI |General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2016

The design of the rooms is amazing with every detail clearly well thought out. It has everything you would need at home.
The size and comfort of the bed is unbelievable and all the staff are very helpful, extremely friendly and polite.
It a number one choice anytime

Room tip: 5th Floor for a view of the airport and the many hills
Date of stay: March 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank njerimureithi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Grand Legacy Hotel, responded to this reviewResponded April 5, 2016

Dear Njerimurithi,

Our sincere appreciation for taking time to review our property. We are delighted that the facility and our standards of service have made you a loyal client.

One unique aspect of the hotel is it's architectural design which has allowed all our rooms to have different characters. This makes it special as no room looks exactly like another one in terms of design.

Kindly do make a point of coming back and telling your friends and family about us and do let us know when you are next in town and we can share a cup of coffee.

You can reach me on gm@grandlegacy.rw

Kind Regards

Japhet Kithinji | General Manager

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Reviewed March 31, 2016

We had a meeting in Kigali late last year so we were booked at the Grand Legacy hotel for two nights. My experience was simply amazing. The hotel is very clean with excellent amenities. Their services are top notch and staff very friendly and responsive - particularly Deo who was assigned to our group. Management is also very flexible and willing to go an extra mile to make everyone's stay comfortable. Cellestine

Date of stay: November 2015
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Cellestine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Grand Legacy Hotel, responded to this reviewResponded April 3, 2016

Dear Cellestine M,

It is lovey to note that your stay at the hotel met your expectations and you were able to experience magical welcome from Deo & the team, rest assured this remains consistence and you will experience better next visit. A big thank you for taking time to review our property , for this we most sincerely says "Murakoze Cyane" big thank you in kinyarwanda.

Our hotel strives to give excellent services while maintaining cleanliness and quality amenities, Kigali has become favourite for families and the business community attending meetings, many of them choose Grand Legacy hotel due to its true tranquility and responsive team.

Looking forward to hosting you once again and feel free to carry verbal marketing for us and i will be happy to meet with you during your next stay with us. You can reach me on gm@grandlegacy.rw,

Kind Regards

Japhet Kithinji | General Manager


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Reviewed March 28, 2016

I stayed at the Grand Legacy Hotel for 4 nights in March 2016. The rooms are spacious, free wifi, a personal computer in every room & then some. The hotel is about 10 minutes driver to the airport and 10 minutes drive to the City center when there is no traffic. For a runner like me it was nice to be able to take a jog to Parliament which is 3km from the hotel. One night there were traditional dancers during dinner - what a treat. Thanks very much to Pacifique and the team

Room tip: rooms on the first floor do not have baths only showers
Date of stay: March 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank Thato C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Grand Legacy Hotel, responded to this reviewResponded March 30, 2016

Dear Thato C,

Thank you for taking the time to share your experience at the Grand Legacy hotel. We appreciate your detailed feedback. Our goal(s) is to deliver outstanding services while exceeding our customers expectations, I will certainly share your comments with our Team Members, its their responsible to delivering these memorable moments. We do hope that we will have yet another opportunity to host you in the near future.

Best Regards

Japhet Kithinji | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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