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2 - 7 of 15 reviews
Reviewed March 17, 2018

To take cars and customers hostage because classic Hotel card payment system is failing.
It is not only a lack of professionalism but also constitutes a poor understanding of what called cashless
Banks now have 24-hours customer service and they can help with connection problems
Please also produce EBM invoices instead of inappropriate ones, which may lead to tax evasion

Room tip: not recommendable
Date of stay: March 2018
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Ndumbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2018

Good Hotel which has beautiful garden you can be there for relax, good hotel for travellers,good food, friendly staff and better service, more helpful and quiet place, it's easy to access by all means.

Date of stay: March 2017
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Ismael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2017

Wi-Fi throughout the hotel. Comfortable beds, friendly service, and good food. Live band in the patio area of the restaurant on Friday evening. We stayed in two different rooms on two separate occasions and we were pleased each time.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank StoreyLindsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2016

i have been at Classic Hotel for a 2-weeks workshop and has Proven to be So successful. I love the beautiful Gardens.. very relaxed.. The food is Great... Wi-Fi every where and The welcoming staff .. So great to business professionalism.

Room tip: The Standard King size room is affordable and comfortable.
Date of stay: October 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank B.commerce 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2016

Classic Hotel is a good hotel for a budget traveller whether on a personal or business trip to Kigali and easy to access by all means including public transport. The hotel provides for free transfers to and from the airport at any time of the day but it makes sense to inform the staff of your pick up hours or flight schedule. The rooms are clean and well ventilated but some lack basic stuff like in-room safe despite the guest information pack stating the availabvility of the same. I did inform the reception that there was no safe in my room but no action nor follow up was done.
The service staff are however at hand to make your stay pleasant and room service is available at no extra cost.
I liked the fact that the hotel has utilized a simple but helpful electronic "do not disturb" technology which is a deviation from the traditional paper type notification which you hang on the door handle. The Internet speed is good and wifi is available in the rooms at no cost.
The breakfast is basic so dont expect a full English style service.

Date of stay: June 2016
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank LucasMburu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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