I returned to this hotel after an absence of ten years. I stayed here some thirty times between 1999 and 2002. I was looking forward to seeing how the hotel has fared in the meantime but was quite disappointed. Given that Kigali, and Rwanda in general, has progressed by leaps and bounds in the 21st century, the Umubano (its proper spelling according to the hotel literature) seems to have stood still. On arrival I was told it was to have a make over soon, which was exactly what I was told ten years ago. The only change I can see is that there is now quite a good fitness centre. I did have a spacious bedroom on the 5th floor overlooking the pool and garden. Very pleasant but dreadfully hot, especially in the early morning when the sun was coming straight at its large windows. It was quite the hottest place in the entire hotel. I find it hard to believe that such a hotel in this location can operate without air conditioning these days. My room had been painted fairly recently but there was not a single decorative feature - no pictures or ornaments. The bathroom is adequate, with plenty of hot water and a reasonable shower but with the cheapest of thin, bendy toilet seats. I was not over impressed by the food and the service was too laid back. Staff were not 'on the ball'. Actually I would have chosen the front, shady side of the hotel, but my previous experience had been that the guards chattered loudly all night (and I mean all night).
- Official Description (provided by the hotel):
- The Umubano Hotel is a 4 star hotel located 5 km from the centre of Kigali atop one of the many hills that make up the city. For business travellers we offer the convenience of four meeting rooms, WiFi internet and a business centre. The hotel also features a bar and restaurant, various leisure facilities including an outdoor swimming pool, fitness, aerobics, sauna and tennis court. There is also a bank, several shops and parking on site. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Booking.com, TripOnline SA, Cancelon and Hotwire so you can book your Umobano Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Kigali
- Laico Umubano Kigali