Having spent many nights in many different hotels in Kigali since 2001, I was expecting a lot more, given the price and website, than Lemigo offered. Pool was not bad, as was the gym (if stuffy), but the infrastructure leaves a great deal to be desired. No A/C in our conference room (into which the nearly equatorial sun blazed the first half of each day), I was trapped in my room when the handle broke....and only rescued (after phoning first housekeeping then reception) when I got through to one of my colleagues who went to the desk, and the shower simply stopped working one morning. Calls to reception/housekeeping were fruitless, so I used the sink. No fan in the room (and no mozzie net).... Then the food (since this was a workshop, no way to go elsewhere for breakfast and lunch) - within 3 days, my tummy was churning, and had me running to the loo on a regular basis. Given the high price tag on top of everything else, I would NOT recommend this place to anyone, except a resident of Kigali looking for access to a better gym/pool than is offered by Umubano (where I normally stay). If you have mega $$$$ to spare, stay at the Serena - otherwise, you are better off at the Umubano, where you are within walking distance to restaurants and shops!
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