I and several relatives stayed at the Manor hotel back in September and it was a very positive experience in many ways. The staff were very friendly and helpful. We did have problems with the shower in one room but as soon as this was mentioned to the staff they quickly checked on it and ended up moving us to another (upgraded) room. We found the rooms to be very nice, beds very comfortable, views terrific, breakfasts good, gym well equipped. During our stay, we only dined (2 nights) at the Indian restaurant, and found the food and service to be very good on both visits. One exceptional experience to report - I accidentally left a diary in a public place within the hotel, but did not notice it was missing for a couple of days. When I realized it was missing I was heartbroken, fearing it was gone for good; however I made inquiries with the hotel staff, and was delighted to have it returned to me. The staff member who had found it declined a reward that I offered him (note there was also some cash in an envelope in the diary, which was returned too), saying he just knew it seemed like something important to me. Very impressive.
- Official Description (provided by the hotel):
- Sitting grandly in Kigali, within close proximity to Kigali's most exclusive addresses. A two minute walking distance from the golf club, five minutes drive from the Genocide Memorial Center and a ten minutes walk from Rwanda's newest landmark the Kigali Convention Center. At The Manor Hotel, the magnificent décor and the contemporary design of the lobby welcomes you to an experience to remember.. Our rooms are tastefully designed with an emphasis on comfort and style. Chic and contemporary, the bedrooms come complete with state of the art amenities including complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, Air conditioned rooms, minibar, and room service. The Manor Hotel has three gourmet restaurants and a roof top Bar. Choose from mouth-watering Indian and Pakistani cuisine at Shere Sardar Restaurant or a quintessentially English tradition of afternoon tea at Marcos Restaurant & Lounge. Where you can find Italian and continental cuisine to choose from. If that is not enough to choose from why not try or famous Chinese cuisine at Silks restaurant The O'connells Bar and pub offers a selection of alcoholic and non-alcoholic drinks and appetisers in a stylish atmosphere. Home to a fitness centre, sauna, steam room, , swimming pool, and Spa at The Manor Hotel is a beautiful sanctuary of wellness and fitness, offering Hair cuts and hair treatments, facial, body treatments and massages by talented therapists. The Manor Hotel has two meetings and events rooms. The meeting and events rooms, one of Kigali luxury event spaces, is an ideal venue for a business meeting, private dinner, grand ceremony or wedding. Shere Sardar or Marcos is a perfect venue for a more intimate event. * Please note that the check-in time is 10:00am and check-out time is 11:00am. An early check in or late check out can be requested depending on availability. ... more less
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