I had a really positive experience using these guys while in Rwanda.
Early in December, I visited Rwanda and contacted Everest for costing and information about visiting Akagera National Park. He was recommended by a friend and one of three persons/companies I contacted. I was impressed with his promptness, sense of care, and how patient he was with all my questions.
It was an all day tour - we set out at 5am from Kigali which was absolutely beautiful. Every aspect of the tour was eventful and lovely. Waking up with the city and seeing people transporting their produce to the market to driving through a small rural community to get to the park. The tour guide - Yves was really lovely. He was knowledgeable, friendly, respectful and caring and, importantly, a very skillful driver. I went with a colleague and she thoroughly enjoyed it. We saw many animals and had a really good time learning about Rwanda from Yves.