Our family of four spent three nights in the hotel and ate multiple meals at the restaurant. The accommodations were fairly basic, and I think this might have been because they shunted us off to the older units as we had the misfortune to be in town during a pan-African conference. In all honesty I'm not sure if the hotel was responsible for this or Tusker travel, but it seemed strange that these were the most spartan accommodations on the trip when we were in such a big city. Our tented camp in the Serengeti trumped the hotel rooms we had.
The restaurant has lots of delicious options for vegetarians, and you can eat well for a couple of days without having to eat the same thing twice. Buffet breakfast will fill you up. Make sure you leave room for the mango-ginger crisp - you will want to eat that one more than once….
The staff were all very friendly and helpful - since we'd climbed Kilimanjaro the week before we had a lot of extra gear that we didn't need to take to the Virungas, and there was no problem leaving it at the hotel between our two stays there.
The location is quite good - al fresco dining, and you are close to many other restaurants and stores.
Would we go back? Yes, certainly to eat, but probably not to stay unless I knew we were going to be in the newer rooms, and I guess I'd want to assure myself ahead of time they were worth the expense given our experience with the rooms we had.
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