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Kigali City Tour
4.9 of 5 bubbles442
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Reviewed October 28, 2023
Review of: Kigali City Tour

I have been to 46 countries and I have never attended a tour so excessively expensive compared to the standard of living of the country. The cost of a day tour of Kigali per person is $95 while the average monthly salary in Rwanda is $45, that is if 4 persons attend a day tour, this tour operator charges almost 8 average monthly salaries for just a day tour. While there are day tours in Europe for $30 where the average salary is $4000. It's like charging $8000 per person for a day tour in Europe. Ripping off tourists should have some limits.

Date of experience: November 2022
2  Thank Stay18582943071
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier C, Owner at Go Further, responded to this reviewResponded October 29, 2023

Thanks for booking a tour with us. Sorry, you did not enjoy yourself.

Sad to hear about your experience with us, and we're happy that so many other clients disagree with your opinion. Creating value for our clients is a central tenet of our business and the 100s of 5-star reviews we’ve got across Google and TripAdvisor attest to that.

Go Kigali is one of the few remaining operators in Rwanda offering a city tour under $100 per person. Most other companies are charging $150 per person, if not more. Vehicles, guides, food, coffee and the running costs for the Kigali city tour are costly. We generally lose money on our single-person bookings.

A better understanding of the hard costs of the tour... would help your number critique. I’ve taken many of those $30 tours in European cities, and they often have 30-40 people on the tour.

Travel and tourism in Africa is not cheap… even if that’s what many travelers come to expect.

We pride ourselves on creating unforgettable experiences and value for all Go Kigali clients.

- Xavier Curtis

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Reviewed October 24, 2023
Review of: Kigali City Tour

Excellent tour! Kigali is so spread out that it's not possible to see it without a tour, but this city tour was fantastic. Eric was incredibly informative, had the answer to all my many questions, and they were laid back while being exceptionally professional.

Date of experience: October 2023
1  Thank Africa_wanderings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Curtis, Owner at Go Further, responded to this reviewResponded November 9, 2024

Hello, thanks for your 5-star review! You're right, Kigali is a difficult place to see without going on a tour and having Eric there to share his knowledge and to answer questions really does allow guests to learn a lot about this great city in a short amount of time. We're very glad to hear you had an excellent time! Thanks for booking with Go Further, perhaps we'll see you in the future on a longer trip around Rwanda!

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Reviewed October 22, 2023

Our company wanted to do a retreat after attending a conference in Kigali. Go Kigali Tours worked with me to create a fantastic experience for our team and within our budget. We had an excellent experience, from the planning stages through to the execution and airport drop-offs. Our guide, Desiree Izere, was informative, attentive, and flexible when we asked to change plans. Our group included world-traveled journalists and Desiree was able to answer questions and give us in-depth information. Our tour highlights were the milk bar during the Kigali City Tour, the gorgeous and serene Ruzizi Tented Lodge, Akagera National Park, and visiting the mountain gorillas. Thank you Go Kigali Tours – highly recommend.

Date of experience: July 2023
1  Thank Leslie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Curtis, Owner at Go Further, responded to this reviewResponded November 9, 2024

Hello, thank you for sharing your 5-star review! We pride ourselves on being able to work with guests to create memorable experiences, from start to finish. Desiree is an excellent guide and her knowledge and ability to give in-depth information and local insight is often a highlight for guests. It sounds like your trip took on some of Rwanda's most amazing sights! Thanks for choosing Go Further and we hope to host you again, perhaps in Uganda or Ethiopia next time?

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Reviewed October 22, 2023
Review of: Kigali City Tour

Eric was our guide during this tour. He has great sensibility while interacting with people and that is why everywhere we went he was well received. Visit to Kigali Genocide Memorial felt a bit rushed.

Date of experience: May 2023
1  Thank bhaveshneekhra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Curtis, Owner at Go Further, responded to this reviewResponded November 9, 2024

Thanks for your 5-star review! Eric is really a perfect host for your travels around Kigali... he's always met with smiles and loves sharing his city with people. Thank you for booking with us, we hope to see you again on a future tour with Go Further!

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Reviewed October 14, 2023 via mobile
Review of: Kigali City Tour

We had this trip with Desiree. Wonderfull guide. Very knowledgeable and explained good wherever we went.
A recommended tour, you will not regret it. Book now :)
An added bonus for our tour was fellow Laurent, who sadly will not be included on future tours ;)

1  Thank RavenDalab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Xavier Curtis, Owner at Go Further, responded to this reviewResponded November 9, 2024

Thank you for your recommendation of our tour and your 5-star review. We agree, Desiree is a wonderful and incredibly knowledgeable guide! We hope to see you again on a future trip in Rwanda or perhaps to Uganda and/or Ethiopia.

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