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“Newer location”
Review of Papyrus

Papyrus
Ranked #14 of 159 Restaurants in Kigali
Certificate of Excellence
Cuisines: African, Indian, Italian
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Late Night, Outdoor Seating
Reviewed February 6, 2013

My first time at Papyrus was at their first location and loved it. The new location is beautiful and well done. restaurant downstairs and a hopping good looking bar upstairs. Even a club in the basement. Big and open air. Great for Friday and Saturday nights.

Thank Shellyrwanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 - 98 of 138 reviews

Reviewed January 11, 2013

Papyrus has an extraordinary setting with large open windows (in fact nothing much in the walls at all) giving excellent views over the city, although when the wind blows it can get a bit chilly up there. The menu is long and it is usually better to stick to the more common items which the cooks do well and often - pasta dishes are fine, grilled meats and fish also good, but I have found the pizzas disappointing. Service can be hit and miss - there are always plenty of staff walking around and looking busy, but sometimes not in the right place to take your order. The really nice thing is the variety of seating options from soft sofas through sit-up tables up to bar-stools surrounding tables made from tree stumps. Definitely worth a visit.

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Thank leonetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

This place haas been a hotspot for a while and rightly so. The layout and atmospere is good and they have a great selection of drinks. Prices are pretty good. The view over the valley is great and the service is very good. They seem to stay open until the last person leaves.

Thank nomadictrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

The setting and decor are pretty impressive. Multiple levels, lots of thought went into the design and decor. The huge loungey chairs are nice. It's packed at night, with more of a nightclub crowd. All of that is great. But food and service? Incredibly hit or miss. Actually, scratch that. Service is pretty much always a miss. Servers who have no idea what is on the menu, look at you like you are an alien when you ask for one of the few cocktails they have, etc.
But the food? Sometimes you think they have a chef there that actually knows what he is doing. The pasta with ragu was really good. And lots of their pastas sound good, and I'd love to try a bunch. But then you go and do something like order a pizza. Even one with "mozzarella" in the description, because you are sick and tired of the joke pizza served around Kigali with Gouda on it. And instead you get yet another terrible pizza, with a scattering of Gouda and none of the mozzarella you paid for. And in this case, it's entirely inexcusable, as Papyrus is owned by the same people that own Masaka Farms - the one place in the country that does actually make passable mozzarella.
So you give it another try. And this time you make an even worse mistake. You order the foccacia with tomato and mozzarella. It comes out. And you immediately start looking for the number for the Italian embassy, to let them know what a grave affront this is to their culture, and that anyone with Italian citizenship associated with this abomination should have their citizenship immediately revoked. I mean, the only thing in common with foccacia that this actually had was that there was flour involved. I don't think there was any yeast involved, or olive oil. It was, I think, one of their pizza doughs, or maybe chappati - very flat and round. It was greasy and flat, and only half-cooked. It had a little bit of tomato, and the tiniest bit of mozzarella inside. I would have sent it back, but I knew that the server would not have had the slightest clue what to do.

    • Value
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Thank L R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

The setting is truly beautiful; two spacious open floors of with stylish, rough hewn wooden tables and chairs and an amazing view of Kigali. The menu is extensive, with many Italian, and not so Italian, options. Most of us ended up having a simple grilled fish, which was good. Our colleagues who eat here often swear by the pizza and pasta dishes. Service was a bit distracted but very gracious and accommodating to our various questions and requests (we were a table of 8 with several people with specific food restrictions). The music is loud, which can make conversation across tables challenging for a large group, but that's the nature of the restaurant so one should just embrace it and enjoy the atmoshpere!

Thank TravelsWithoutCharli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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