Things started out poorly when they failed to honor my confirmed reservation at their main location.
They did get me a room in their Wuse 2 location, and upgraded to a larger room.
The room itself was very comfortable, especially compared to others in Abuja.
But in the morning, I had no running water in my room. They had fixed it by the evening.
Staff were polite and helpful, except for the front desk staff. When checking out, they refused to believe I hadn't used anything from the minibar, and wouldn't let me leave until they sent someone up to check.
Restaurant food was bad, and it takes 60-90 minutes to get anything. The Wuse 2 location has basically no amenities, which is why I hadn't booked there.
Wireless worked most of the time. Signal strength wasn't great, but was good enough, though you can only use it on one device at a time, and have to keep logging back in.
But I still rate as Average because I'm not sure there is anything better in Abuja.
- Official Description (provided by the hotel):
- Chelsea Hotel Central Area-Promoting the essence of exquisite style in the capital of Nigeria. Located 40 mins from the Airport in the Central Business District of Abuja. It offers a touch of African style to its already celebrated International appeal. Its facilities include - kitchenettes, suites, swimming pool, gym, 400-person conference hall, free wireless and many more.Chelsea Hotel Wuse 2 - New boutique hotel for business travelers located in the city center. It's facilities are limited but it compensates for this with its higher service standard and cheaper rates. ... more less
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