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“No Air Conditioning for 12 Days - In Nigeria!!!”

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Sheraton Abuja Hotel
Ranked #5 of 83 Hotels in Abuja
Reviewed April 15, 2007

The Sheraton in Abuja is an unpleasant place to stay. The hotel is somewhat old (built in the early 90s) and seriously in need of renovation. The air conditioning failed and was not repaired during the last 12 nights of my 18 night stay. There was no where in the hotel that was cool. My room never got below 84 degrees. We were told that the hotel was "working around the clock" to fix the problem, but no effort was made to provide relief (reduced rate, free drinks, etc.). I was charged the full rate, approximately $215 a night.

Sheraton should really consider removing this hotel's franchise as it is an embarrassment to the brand.

  • Stayed: April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank HeavenIsZambia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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414 - 420 of 454 reviews

Reviewed January 25, 2007

A nice hotel in the middle of Abuja city,easily accessible,friendly helpful polite staff. The rooms were clean with good amenities and a power shower! Food was excellent though expensive. Good restaurants and swimming pool.Nice view from the balcony and no mosquitoes. I'd definitely recommend it and stay there again. .

Stayed: January 2007
3  Thank din7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2004

Shearton, during my time living in Abuja, was a consistently good place to house visiting buisnessmen and diplomats. The Abuja Hilton is better if you are doing business with government or need a nicer place to meet people. (Hilton executive lounge is a good place to do business.) However, if you are visiting Abuja on a tighter budget, or just on a business trip, the Shearton is a good bet and cheaper than Hilton.

What I liked about the Shearton was it had responsive management, polite service, and good food. They just opened a new steak restaurant, which is excellent. Abuja is not your typical African town, it was built over the last twenty years to cater to government. It doesn't have the heart or soul of a Dakar or Lagos, nonetheless Shearton is close to a lively restaurant and nightclub area: suggest Waikki's (Indian), Chase (Lebanese and Chinese) and Cherry's (bakery with best sandwiches in Abuja). They are all close, even within a short walk. The Grand Sqaure Supermarket is a short ride away, where you can stock up on supplies. Abuja is really manageable, no traffic like Lagos, so getting anywhere is easy within the city.

Rooms: Are acceptable, most have been updated, recommend upgrading to Club level, a little more expensive, but you get breakfast (good), a better room and more security.

Lobby has a nice bar for meeting people. Can grab a snack, and the bar is one of the few places in Abuja with a happy hour. Elephant Bar, is a call girl hang out, but actually not a bad place to get a drink and meet with others doing business in Abuja. The nightclub is good.

Again, the restaurants at Shearton tend to be better than Hilton, though my wife, daughter, and I liked Hilton's pool "Fulani" snack bar better than Shearton's pool. With a family the Hilton has more room to run and a nicer pool. Great Sunday atmosphere. Shearton lacks places where kids can explore, while Hilton has secure grounds and a large play yard.

Bottomline: Cheaper, in many ways better than Abuja Hilton; it ranks as the second hotel in Abuja, but a good choice on whole.

36  Thank vlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2017 via mobile
Google Translation

Stayed: June 2017, traveled on business
Thank Павел М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this reviewResponded July 1, 2017

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Reviewed May 17, 2017
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  • Stayed: April 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank sunamamire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maya M, Marketing Manager at Sheraton Abuja Hotel, responded to this reviewResponded May 18, 2017

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Reviewed January 28, 2017 via mobile
Google Translation

Stayed: April 2016, traveled on business
Thank Abib B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this reviewResponded January 30, 2017

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Reviewed January 12, 2017
Google Translation

  • Stayed: August 2016, traveled on business
    • Value
    • Rooms
    • Service
Thank Ipftrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emad R, Deputy General Manager at Sheraton Abuja Hotel, responded to this reviewResponded January 13, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Abuja Hotel

Address: Ladi Kwali Way, Maitama, Abuja PMB143, Nigeria
Location: Nigeria > Abuja State > Abuja
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Abuja
#5 Best Value Hotel in Abuja
Price Range: $235 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Abuja Hotel 4*
Number of rooms: 575
Official Description (provided by the hotel):
Sheraton Abuja is one of the hospitality pioneers in Abuja. It is a social and vibrant landmark in Nigeria's capital, located just 40 kilometers away from the Nnamdi Azikiwe International Airport and in proximity to the International Conference Center and the Federal secretariat. Sheraton Abuja Hotel is the focal point for events and networking opportunities. Discover one of the best foods in the city at any of our restaurants and bars or enjoy having your successful business meetings here. ... more   less 
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Also Known As:
Sheraton Abuja
Abuja Sheraton
Sheraton Hotel Abuja

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