A colleague and myself traveled to Windhoek from South Africa Feb 15th - 17th 2012 for business. I had booked our accommodation at Villa Verdi online via Leading Resorts of Africa (parent company). I had a confirmed booking for two rooms, however when we arrived the VERY unfriendly and VERY unhelpful receptionist admitted that an error had been made on their part as only one room was available. She then proceeded to check in a tour bus full of guests. When we asked to speak with the Manager she reluctantly called him. The manager did come, however he did not so much as greet us and ask if everything was all right. Instead he chatted to the tour operator and then left. The tour operator was kind enough to offer up his room to us. We ended up staying two nights and continued to have very, very poor service from both the restaurant staff and other hotel staff. It is far and away the worst service I have had through all of my extensive travels throughout Southern Africa. The guest house is also located in a very poor location - right next to the Technical University. The street outside is constantly full of noisy taxis honking and blocking the street. The final cherry on the cake was the 36 Rand the receptionist wanted to charge my colleague for the half can of soda water he had from his mini-bar!! Outrageous! AVOID THIS GUEST HOUSE IF AT ALL POSSIBLE!
- Official Description (provided by the hotel):
- Villa Verdi set the standards for boutique accommodation in Windhoek. Unique decor and personal service are the hallmarks of this city oasis that welcomes you with warm Namibian smiles. Surrounded by lush, tropical gardens, Villa Verdi is a tranquil haven situated within 10 minutes walking distance from the centre of Windhoek. The cool central lounge, decked out in comfortable African décor, is a central meeting point for guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your Villa Verdi Guesthouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Villa Verdi Guesthouse Hotel Windhoek