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Safari Court Hotel
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Reviews (287)
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All reviewslarge hoteldomestic airportswimming pool is also nicehourly free shuttlebit datedcity centreconference venuecomplimentary waterwonderful hotelbuffet stylegood sizerestaurant staffthe general managercleaning staffwellness centrerooms are spaciouspool area
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Reviewed February 3, 2014

this is a huge hotel complex, not at all charming - but convenient with parking space and several eating options within the complex. If you plan to stay in Windhoek this is not your hotel, as you will need a taxi to go to the center. The free shuttle does not operate in the evening so not convenient, and it is not at all walking distance! You need a car or a taxi ( 5 US dollars). The rooms are worn out and in need of upgrading.
Breakfast is good while service is lacking.

  • Stayed: October 2013, traveled as a couple
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1  Thank Ducati40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafariHotels, Manager at Safari Court Hotel, responded to this reviewResponded February 18, 2014

Dear Ducati40,

We thank you for taking the time to write a review about our Hotel.

Safari Hotels is spread across 13 hectares of privately owned land and the closest mall is a 10 minute drive away.

Thank you for your comment regarding Breakfast. We are pleased to hear you enjoyed eating in the restaurant. We have taken note of your comment regarding service and continue to increase service delivery on a daily basis.

Kind Regards,
Melissa Stroh
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2013

I stayed at this hotel for almost a week. My room was spacious and quiet. The furniture and bathroom were rather outdated but adequate. Meals, both on the terrace and in the restaurant, were generally good and reasonably priced. However, one of our group was a vegetarian and she had very limited choices. The hotel does not provide even a single bottle of complimentary water which is most unusual at African hotels. Front desk staff were generally courteous and responsive. The internet system is a bit odd in that one constantly has to request three hour vouchers (which are free). This became tedious over a stay of several days. The breakfast buffet had rather limited choices and almost no fresh fruit. Although the hotel is located outside the city centre, they offer an hourly free shuttle service which was greatly appreciated by our group.

Room Tip: All rooms ending in 23 are very, very far from the elevators.
  • Stayed: December 2013, traveled on business
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1  Thank Hanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafariHotels, Manager at Safari Court Hotel, responded to this reviewResponded January 9, 2014

Dear Hanna,

Thank you for taking the time to write a review about our Hotel. We are so pleased that you enjoyed your stay with us. In addition, we would like to thank you for your suggestion about providing complimentary water in the rooms. We will look into this.

With regards to the vegetarian meals offered, please do let us know when you or guests you know stay with us again as we would be happy to prepare more suitable vegetarian meals, even if it is not listed on the menu.

Please let us know when you next visit Namibia.

Warm Regards,
Melissa Stroh
Sales Manager

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Reviewed November 21, 2013

Average stay. Old hotel complex with good bars and wholesome food. Staff are friendly and accommodating. The room at the hotel (not court) are old and in need of maintenance and attention to detail from cleaning staff. The maintenance team did respond to my complaints immediately which gave me some comfort.

Stayed: October 2013, traveled on business
Thank Thubendran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafariHotels, Manager at Safari Court Hotel, responded to this reviewResponded November 24, 2013

Dear Thubendran N,

Thank you kindly for taking the time to write a review about our hotel. We are so pleased to hear that our staff were friendly and accommodating.

We have noted your comment about detail to cleanliness and will take this up with our housekeeping department. We are pleased to hear that our maintenance team responded to your requests promptly.

Please do notify us when you are next in Namibia. We look forward to welcoming you back to our Hotel. Should you like to provide us with more detail, please feel free to contact us.

Warm Regards,

Melissa Stroh
Sales Manager
melissa@safarihotelsnamibia.com

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Reviewed November 15, 2013

We stayed here for one night and everything about the place is "average". We ate lunch there and it took them over one hour to serve us very average green salads...very slow service. We left the hotel for dinner. The rooms are your average hotel room. The beds are comfortable. If I ever return to Windhoek I will stay somewhere else.

  • Stayed: November 2013, traveled as a couple
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Thank SamGorchuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafariHotels, Manager at Safari Court Hotel, responded to this reviewResponded November 24, 2013

Dear SamGorchuk,

Thank you very much for writing a review about our Hotel. We sincerely appreciate the time you have taken to do so.

We appreciate your comments regarding service which we have taken up with our restaurant staff.

Please do let us know when you are next in Windhoek so that we may make your next stay with us more pleasant.

Warm Regards,

Melissa Stroh
Sales Manager
melissa@safarihotelsnamibia.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

The staff was good and the food good. Our room was seriously in need of an update. The bathroom was old, the bedding old, the carpet old. It is also quite far from downtown. This was a tour, so we had no choice, but we would like to have been in town. There is a beautiful pool area.

  • Stayed: October 2013, traveled with friends
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Thank Handywoman9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SafariHotels, Manager at Safari Court Hotel, responded to this reviewResponded November 15, 2013

Dear Handywoman9,

Thank you for taking the time to write a review about Safari Court Hotel. We appreciate the time you have taken and we are very pleased to hear that you received friendly service from our staff.
We have a courtesy shuttle service which is complimentary to all our hotel guests. The courtesy shuttle travels to town, which is 15 minutes away, every top of the hour.

All the carpets in Safari Court Hotel were replaced with new carpets towards the end of 2009 and renovations and upgrading of amenities is an ongoing process at Safari Hotels.

Please do let us know when you are next on tour in Namibia. We look forward to welcoming you back to our Hotel.

Warm Regards,

Melissa Stroh
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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