Preface: This 3-star Safari Hotel is located adjacent to its more modern 4-star sister Safari Court as well as the Safari Conference Centre, all within a fenced compound. So bear in mind that this review is only meant for the 3-star motel and not the others.
First Impressions: Having spent the better of two weeks camping, I was ready for any place that had concrete instead of dirt under my feet. Imagine my pleasant surprise upon entering the lobby of Hotel Safari. Marbled floors, elegant decor, rich fabric. Quite classy, I thought. And then, imagine my utter disappointment when we were told to personally carry our luggage 50 meters away to the group of rooms set up like a 1950's drive-in strip motel. Yeah, that feeling. Apparently, our tour operator booked us into the standard budget rooms for one night.
Pros: For the business types, the conference centre is just next door. There is free airport shuttle, free WiFi, swimming pool, complimentary breakfast at its on-site restaurant and a souvenir shop. For extended internet use, one may ask to use the handful of computer terminals over at the Safari Court's business centre. Overall, service is friendly, courteous and helpful.
Cons: Unfortunately, every positive feature of this motel has its letdowns. Location is not its best asset. It is quite far from the Windhoek city centre as well as the international airport. Although free shuttle is available, it is only to the nearby domestic airport and only until 6pm. Our rooms, though clean, appear dated and tired. The free WiFi is restricted to 2 hours and different passwords are handed out on slips of paper. (I went around this restriction by collecting several access passwords until I had a bunch.) The pool can get quite cold!!! The souvenir shop is small and has limited inventory. The breakfast is forgettable.
Verdict: This hotel has the potential to be a very nice one, if only management had bothered to upgrade, if not refurbish, it. I'm not a fussy traveller but, if you only use the hotel to sleep in, it does the job. Just lower your expectations. It is adequate for a few day's stay but, for longer stays, there are better accommodations closer to the city centre.
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- Also Known As:
- Safari Hotel Windhoek