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“Great rooms, bad service”

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Chameleon Backpackers Hostel
Certificate of Excellence
Pretoria, South Africa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great rooms, bad service”
Reviewed June 14, 2006

This place has fantastic private rooms, very clean, very neat and beatifully decorated! Parking is a problem, so is directions to get there, in a city where the streets have been changed and staff cannot give directions over the phone. A pity also they employ rather incompetant front desk staff and that the female owner is rather unfriendly. A good backpackers to us need to have a good balance between clean, safe facilities and good, friendly staff. Making guests feel unwelcome and providing incorrect information is not a way to keep business. Untill this changes at Chameleons I would not recommend anyone to stay there. Getting hold of them by telephone also proved very difficult - we were told at arrival that we should have emailed them. This is Africa, the best place in the world to me, but a place where getting hold of reliable email is still difficult!! Come on, they should know that, you cannot run a business on email only. Especially if their own email does not even work well!! On our arrival several other guests were getting very irrated because the email at Chameleons was not working. The next morning I experienced the same problem and after struggling for 10minutes to try and get into google, gave up.

Stayed May 2006
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4 Thank JollieRoux
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Rating summary
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  • Cleanliness
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Additional Information about Chameleon Backpackers Hostel

Property: Chameleon Backpackers Hostel
Address: 5 7 Voight Street, Windhoek 9000, Namibia
Location: Namibia > Khomas Region > Windhoek
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Airport Transportation
Hotel Style:
Ranked #3 of 82 Specialty Lodging in Windhoek
Number of rooms: 13
Official Description (provided by the hotel):
For Backpackers we offer dormitory beds. There is also a range of twin, double and three bed rooms for those wishing for more privacy. Our Guesthouse has spacious rooms with en-suite bathrooms having off street parking and a continental self serve breakfast included. Need safe long term accommodation while staying in Windhoek. We have 3 flats available for stays of more than 3 months. ... more   less 
Also Known As:
Chameleon Backpackers Hotel Windhoek

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