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“Could be better...”

Nice Restaurant & Bar
Ranked #3 of 137 Restaurants in Windhoek
Certificate of Excellence
Price range: $0 - $20
Cuisines: International
More restaurant details
Restaurant details
Good for: Large groups, Business meetings, Special occasions
Dining options: Lunch, Late Night, Dinner, Reservations
Description: NICE restaurant and bar is modern, stylish and comfortable. In addition to being a commercial restaurant and venue for functions, NICE also serves as the Living Classroom for trainees honing their skills in the culinary arts and food & beverage service. Many years ago, the land that NICE sits on was once a family home for the Brückners. The family were prominent in the business community and in the mid 1980's started purchasing land near Sossusvlei while the sheep industry began to fall. The idea was the establish a conservation area free of fences to help restore the land. His son, Stephan, utilised the land to establish a commercial business, Wolwedans, which has grown into a successful collection of camps and lodges promoting ecotourism. However, the problem of finding qualified Namibians in the culinary and hospitalisty industry to employ was always present. Therefore, Stephan Brückner transformed the home in which he grew up in into the Namibian Institute of Culinary Education
Reviewed April 8, 2013

The welcoming and service was average, could make more of an effort of making guests feel welcome. When it came to ordering drink, the waitress barely knew what they had on the menu or what was in stock. I know NICE is a training facility, but that gives them no excuse to serve food that is not up to standard. We ordered sushi for our mains and it was not appetizing at all. Due to the fact that I am wheat intolerant, I could not order dessert because there was nothing that I could eat on the menu and did not want fruit salad and ice-cream that I could have at any other restaurant. My sister ordered the cheesecake, which was severely over baked and had the texture of rubber. Being a chef myself I know it’s difficult to cater to people with food allergies and intolerances, but it would be nice to be able to enjoy a meal where there are dishes that cater to such people.

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    • Atmosphere
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    • Food
Thank PSARRAKISJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officemd, officemd at Nice Restaurant & Bar, responded to this reviewResponded May 13, 2013

Dear Guest
Many thanks for your detailed feedback after your visit to nice. Our permanent staff and trainees should all know their menu selection, so it is disappointing to note that the waitress was below par (another reminder for training and follow-up). We apologize that the sushi was not appetizing, as our chef is long-serving and experienced - this feedback will be given to him. We have had problems with an oven, and your cheesecake could be a result of this - all sorted now. Our focus is to offer a range for vegetarian and non-vegetarian guests, however we have not focussed on food intolerances - this is an opportunity for our Head Chef to consider. Your feedback has given us lots to work on, as we really would like to achieve quality consistency throughout.
Kind regards, Alison

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244 - 248 of 448 reviews

Reviewed March 28, 2013

I liked the food, the service is ok but it's better to go on Saturdays during one of their live shows (concerts, fashion shows, etc).

Thank MYReflexPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officemd, officemd at Nice Restaurant & Bar, responded to this reviewResponded May 13, 2013

Dear Guest
thank you for your support, and thank you for your review - please keep visiting and reviewing. if anything is not to standard at any time, please let the duty manager know and he should attend to it immediately.
Kind regards, ALison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013 via mobile

Brilliant! Very good place. Tuna steak a bit well done, but dessert to die for. Atmosphere is electric and I love the fact that there are three sections, sushi bar, bar and restaurant. A must when in Windhoek.

    • Value
    • Atmosphere
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    • Food
Thank ElizevN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officemd, officemd at Nice Restaurant & Bar, responded to this reviewResponded May 13, 2013

Dear Guest
Our sincere thanks for your support, your feedback and your review. We need to get our service and value rating with you up to 5 stars - please give the Duty Manager feedback as soon as something is not 5-star (like an overdone piece of tuna - not acceptable). We look forward to your continued visits.
Kind regards, Alison

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Reviewed March 6, 2013 via mobile

Bar has an ambiance and warmth that make u let u r hair down.friendly and non intrusive service. Value for money

    • Value
    • Atmosphere
    • Service
    • Food
Thank Valmiksoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officemd, officemd at Nice Restaurant & Bar, responded to this reviewResponded May 13, 2013

Dear Guest
We value your custom and your feedback. Thank you for sharing your opinion on Trip Advisor.
Kind regards, ALison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2013

The menu is varied, catering to most tastes, and the food tastes spectacular. The story behind NICE is also very heartwarming, as all of the waiters are chefs in training, so they get to experience the sharp end of their future careers. An awesome central lounge area for relaxing afterwards. I recommend the beef or game, as that produce is renowned in Namibia

1  Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
officemd, officemd at Nice Restaurant & Bar, responded to this reviewResponded May 13, 2013

Dear Guest
Thank you for your review. We're pleased that you enjoyed your 'nice' experience. We have a core team of permanent employees, and our in-service trainees complement the service and chef personnel. Please visit us again, when you are next in Windhoek.
Kind regards, ALison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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