Dreadful experience here last week. First of all, the hotel tried to refuse to accept our prepaid voucher. Then they put us not in the hotel at all, but in a flat ten minutes walk away. And the driver never turned up to take us back to the main hotel in the morning so we had to carry our bags all the way.
There was no hot water in the shower.
Breakfast coffee was undrinkable, and unusually for Africa, you are expected to pay for it rather than it being part of the breakfast buffet.
Advice provided by staff was wrong - "the museum will be closed today" - it wasn't.
All in all a most unsatisfactory experience. It's not even particularly cheap.
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