The Polana is a beautiful hotel located very centrally in Maputo. It is however still in a country where the surrounding area is under developed and poverty is rife. As such, the standards in the hotel are excellent for the context in which it sits and the staff do their best to provide good service. It does however not compare to 5 star service in more developed parts of the world and small touches are missing. I would definitely stay here again, just with some managed expectations not to expect too much.
- Official Description (provided by the hotel):
- The “Grand Dame” of Africa, as the Polana Serena Hotel is widely known, is a must-see historical landmark when talking about the city of Maputo. The elegance and splendour of its façade are the living memory of bygone colonial times; its luxurious interiors whisper stories of the many generations who spent nights protected by the hotel’s majestic walls, kings and queens, ambassadors and presidents, princesses and common travellers; its gardens, perfect and romantic lookouts offer a breathtaking view over the Indian Ocean.Built in 1922 in the heart of Maputo, one of the most exclusive residential areas, the Polana Serena Hotel belongs to the elite of the most famous hotels in the world. The splendor of its colonial lines blend tradition and art, making your stay an unforgettable journey through the past, looking to the future. Faithfull to the Serena Group philosophy of integrating architecture with cultural heritage, the Polana Serena Hotel offers a mix of elegance, grandeur and ethnicity, in a space equipped with the most modern solutions, luxurious facilities and excellent service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Jovago.com, Hotels.com, Orbitz, Hotwire, Travelocity, Agoda, TravelClick, Expedia, Priceline and HotelQuickly so you can book your Polana Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.