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“good hotel bad place”

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Radisson Blu Hotel & Residence, Maputo
Ranked #3 of 23 Hotels in Maputo
Certificate of Excellence
Brest
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“good hotel bad place”
Reviewed May 14, 2014

the hotel is quite nice and confortable.
The restaurant is not so good ans the glasses of wine are very small.
However it is a radisson blu at a good level.
But the location is very bad. You are far from the town and it is difficult to go outside the hotel.
You are in the middle of nothing.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peronma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 19, 2014
Dear Peronma,

Thank you for the review!

We are very happy to hear that your stay was comfortable and that you were satisfied with the standards of the hotel. I regret your disappointment with the size of the glass of wine, you are welcome to contact me directly at carien.veldman@radissonblu.com as I would love to get more information and investigate this.

Our hotel is situated next to the Joaquim Chissano Conference Centre, and across the road from a couple of restaurants. Taxi's are available in front of our hotel and our concierge team are on call to assist with transfer arrangements, our hotel is about 5 kilometres from the city centre.

We hope to have the opportunity to welcome you back to our hotel in future!

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Frankfurt, Germany
Level Contributor
60 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 13, 2014 via mobile

As I arrived at the Hotel at 6pm my room was not ready. I was upgraded to a sweet instead. The sweet had two rooms a huge bathroom and a walk-in cupboard. The out to the sea was phantastic. The service was great and always with a smile. Breakfast was good even so the restaurant was full.
I will definitely go back to the Radisson Blu the next time I am in Maputo. It is now the best Hotel in this town.

Stayed May 2014, traveled on business
Helpful?
Thank Wesel53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 14, 2014
Dear Wesel53,

Thank you for taking the time to review our hotel!

It is great to hear that you enjoyed your stay in the gorgeous Presidential Suite, and that you received service with a smile during your stay.

Hope welcome you back to our hotel soon!

Kind Regard

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abuja, Nigeria
1 review
Reviewed May 13, 2014

The hotel is clean and the staff welcoming. There is a functional Gym and it works 24/7. The check in process is fast and so is the check out. The transport to and from the airport is good. There is a discount if you use the hotel shuttle from the airport and back. However, internet connections were not so good.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Jessica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 16, 2014
Dear Jessica K,

Thank you for the review!

It is wonderful that you enjoyed your stay with us. Thank you for your comment regarding the internet, we will check this.

Hope to welcome you back to our hotel soon!

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CAIRO, Egypt
1 review
Reviewed May 12, 2014

Perfect to stay and enjoy. clean and calm and excellent hospitality. You will see perfect, polite and nice people who are ready to serve you during your stay all the time. You will enjoy the atmosphere and you will return back home with amazing memories

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 13, 2014
Dear Ahmed A,

Thank you for your review!

We are delighted that you enjoyed our hotel and hospitality.
I hope that we will have the chance to welcome you back to our hotel soon!

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maputo, Mozambique
1 review
Reviewed May 11, 2014

The kitchen need to have a variety food for people to choose from and the order need to be delivered within reesonable time.I ordered chicken or Fish,i was so suprised for a Hotel like Radisson Blu in Maputo not having Fish.Instead i ordered steak which was so thick and half cooked and the waiter never bothered to ask me how do i want my steak.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Solomon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 13, 2014
Dear Solomon R,

Thank you for sharing your experience!

I am very sorry to hear that you were not satisfied with your meal at our hotel. We would like to get in touch with you, as we have a variety of fish and seafood dishes available and is concerned that there may have been a miscommunication during your meal. Please contact me on carien.veldman@radissonblu.com if you would have a moment to give us more information regarding the incident.

We hope that we will have the opportunity to welcome you back to our hotel!

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviewed May 9, 2014

Sent to the wrong room at check in
Made several errors in the restaurant with orders and bills
Most of the staff struggle with English so it is difficult to get what you want
There were a couple of fittings in the room that were not in great order & nobody came to fix (apart from when they called randomly at 2am to ask if we wanted the TV changed - the TV wasn't broken!)
Despite having more staff than guests in the restaurant most nights the service was still slow
Unable to do take out lunches
Reception couldn't even provide a pencil when asked... $300 a night and they don't have a pencil!

On the plus side: breakfast buffet was very good, view is as good as you will get in Maputo, room was pretty reasonable, TV & entertainment was good, swimming pool and gym fine, laundry service was reasonable and tended not to misplace things, internet connection was slightly better than most African hotels

My guess is one of the better hotels you'll find in Maputo, but for the price & brand it's not up to expectation

Room Tip: Good views over the beach/ sea on one side
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank APO101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 13, 2014
Dear APO101,

Thank you for taking the time to review our hotel.

We sincerely regret the negative experiences that you had during your stay with us, and would like to offer our apologies. A member of our team will get in touch with you, as we would like to investigate the matter and assure you that your comments were heard. Your feedback is invaluable to us and we will definitely use your comments to make improvements in the areas mentioned.

I am very happy that you were satisfied with the breakfast, internet and other facilities that you mentioned. We hope that we will have the opportunity to host you again in future and provide a satisfactory experience in all aspects of your stay.

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windhoek
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 8, 2014

I stayed for a week and wished I could stay longer. The views of the city and the ocean are wonderful and you even have a balcony to enjoy it from. The rooms are clean and spacious and the coffee of high quality. Even the bathroom had a view and I enjoyed it with bubbles. The staff are friendly and generally efficient. checking in needs a little work as the process is slow. Overall a most enjoyable stay and somewhere I'd go again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank PiereClarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarienVeldman, EAM at Radisson Blu Hotel & Residence, Maputo, responded to this review, May 13, 2014
Dear PiereClark,

Thank you for the review!

It is wonderful to hear that you enjoyed your stay, and I hope that we will have the chance to welcome you back soon! We appreciate your comments regarding check-in, your feedback is very important to us and we take every opportunity to improve our services.

Kind Regards

Carien Veldman
Executive Assistant Manager
Radisson Blu Hotel, Maputo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel & Residence, Maputo

Property: Radisson Blu Hotel & Residence, Maputo
Address: Avenida da Marginal 141, Maputo 1100, Mozambique
Phone Number:
Location: Mozambique > Maputo Province > Maputo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 23 Hotels in Maputo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Hotel & Residence, Maputo 5*
Number of rooms: 271
Official Description (provided by the hotel):
"A sense of class!" Is what will sets the new Radisson Blu Hotel, Maputo apart from the rest bringing new international standards for travelers to Mozambique's capital. Guests will find the hotel & residence a tranquil oasis away from the hustle and bustle of Maputo though near the city center with world-class amenities including elegant guest rooms, suites, apartments, superb dining options in the world renowned 'Filini' restaurant, newly arrived Azul restaurant, pool and gym, state-of-the-art conference facilities and sought after private parking places for 150 cars. ... more   less 
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