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Le Suffren Hotel & Marina
Ranked #2 of 4 Hotels in Port Louis
Certificate of Excellence
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoyed stay”
4 of 5 bubbles Reviewed April 24, 2013 via mobile

Le suffren is a very good hotel. The amenities are good for a business traveller. Free wifi in the lobby and in the lounge, but you have to pay in the rooms. Wifi did not work in the room, so had to work from the lounge in front of the pier. Very nice. Also used the gym, well equipped. This is new, was not there on my last visit.

Stayed April 2013, traveled on business
Helpful?
Thank Tumi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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500 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 11, 2013

A very subtle, well located, well priced and peaceful business hotel. If you are going to Mauritius for business (sounds rare, isn't it ?), this is the place. The location helps you to avoid a lot of traffic, very close to the flea market, other markets, downtown city commercial areas and has its own ferry service to help you cross the quay and go to the malls and restaurants. Within the hotel, you have some decent water facing rooms, an evening hangout lounge...which turned out to be the place to hangout with friends for drinks on Friday evenings!

Room Tip: Try the water facing room. They have a door which opens into the garden/lawn area....very soothing!
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank satyamjuneja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 2, 2013 via mobile

Stayed for two nights on business. I was sceptical after reading previous reviews but I must say I found the hotel really well run very clean and tidy and the staff and service very good.

Definitely a very good hotel in an excellent location with a glamorous sister hotel accessible by a short water ferry ride

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen_Alan_Harvey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

Named after a famous French admiral, Le Suffren is an excellent hotel in the heart of Port Louis close to shops, restaurants and downtown. It is not a beach hotel but does have a nice pool. A water taxi runs continuosly to connect you to a sister hotel. The restaurant serves a multi ethnic breakfast as well as fine meals for lunch and diner. The rooms are clean, ask for a junior suite. The service is courteous and excellent.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NelsonVNile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Louis
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 13, 2013

No hotel is perfect but constant hard work and improvements with constant monitoring of staff is needed just to maintain the standard at le Suffren, many thanks to; the senior spa therapist for excellent massage, the waiters Joseph (le Labourdonnais) and Vikash (Le Suffren) for their professionalism and also the Housekeeping & reservation for an exceptional service, apart from that the general service at the restaurants and bars is very poor with lack of communication among staff and also lack of communication between the two hotels F&B Department, service is too slow, not enough monitoring of staff as while we were having lunch supervisors were more busy in reading newspaper rather than ensuring that a proper service is being given by their staff, a smile doesn’t cost anything so the staff should use it whenever possible, there are enough staff to ensure more than a proper service and exceed the expectations just due to serious lack of monitoring it’s a complete wastage of resource.
General condition of the hotel is well maintained for a 4 star. The spa service is excellent the only disturbing thing is we are not allowed to leave the spa after the massage with the bathrobe as it’s quite annoying to change back before leaving. The bathrobe could have been collected afterwards by housekeeping or drop at the spa even. Still among all these critics there is still some good staff that due to their professionalism ensured our stay to be nice. But improvements in these deficiencies will surely improve the stay for many future guests.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharss22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 5, 2013

A excellent hotel to stay in whilst in Mauritius on business. Very centrally located both for business and entertainment. Overlooking the harbour - one never gets the feeling that you are in downtown area.The rooms are very well kept and housekeeping goes the extra length to make your stay comfortable. The entire hotel staff are very very helpful - starting from the front desk to the restaurant and bar. The breakfast is excellent. The in house gym and spa is outstanding. During the weekend love to spend time in the sun deck bar and one does not miss the Mauritius beaches.

Room Tip: The sun deck near the bar or the pool is excellent to spend time on a lazy afternoon. A room overloo...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taposhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
55 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed March 5, 2013

Stayed here 9-19 Feb 2013 on business. Lovely hotel, excellent gym, nice food, charming staff… all let down by bad service. I accept that Mauritius is more of a holiday destination and not really geared up for business travel, but this is not a resort hotel on the beach. Internet was terribly slow and had an annoying habit of cutting out all the time so you had to re-sign in.. by the end of the trip I had my 12-digit code completely memorised. Front desk staff lovely and polite, but slow and not good at managing queues. Food took ages to come, whether that was in the restaurants or as room service. One night I was ignored for so long after I sat down in the main restaurant that I gave up, humiliated, and returned to my room to wait another hour for room service! I complained about this and my ‘compensation’ was just being asked if my food was ok a few extra times the following night. If I return I’ll definitely be trying somewhere else unfortunately.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andy2581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Suffren Hotel & Marina

Property: Le Suffren Hotel & Marina
Address: Le Caudan, PO Box 91, Port Louis, Mauritius
Location: Mauritius > Port Louis District > Port Louis
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Port Louis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Suffren Hotel & Marina 4*
Number of rooms: 102
Official Description (provided by the hotel):
Situated on the waterfront node in Port Louis next to the Caudan Waterfront and the Labourdonnais Waterfront Hotel, Le Suffren Hotel & Marina offers both business travellers and holiday makers alike a unique location in the capital of Mauritius. Ideally located within walking distance of the central business district and close to the Pailles International Convention Centre and Cybercity, Le Suffren is also within easy reach of the various cultural and tourist sites in Mauritius. Facing the marina or the mountains, our 102 bedrooms offer great levels of comfort in a modern décor. ... more   less 
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Also Known As:
Le Suffren Hotel And Marina
Le Suffren Hotel & Marina Mauritius/Port Louis

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