I've been traveling to Malawi for several years and have stayed at this hotel many times. It has been very sad to see it decline. When I first stayed here years ago, the service was without equal, even without equal in the western world. slowly over the years service has deteriorated to the point that there is no point staying in this hotel. You will grow old waiting, from the front desk to the now rather mediocre restaurants (the menus haven't changed in 8 years and the quality has certainly declined), and you will certainly die of thirst waiting on service in the bars. Unfortunately the service has not only grown glacially slow, its grown surly at worse or staff will just ignore you at best. Perhaps the property is having its own labor troubles about which the guests know nothing, but this hotel has declined. Lilongwe has a couple of good options, so stay at the Cresta or one of the very pleasant guesthouses instead.
- Official Description (provided by the hotel):
- Sunbird Capital (formerly Le meridian Capital) in Lilongwe Malawi. ... more less
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- Also Known As:
- Sunbird Capital Lilongwe
- Sunbird Capital Hotel Lilongwe