I loved the lighting of this hotel. Customer service is good. I was shocked at how many times they clean their rooms, lol. right before check in its organized a certain way,soon after check in, you walk out a bit and you return to find another clean up has been done, with a sweet and a review questionaire rights by your bed side obviously placed for your to fill. My visit was filled with so much renovation activity and memos saying this or the other will be non functional, the pool was under renovation and the hot water was turned off for some time. I wish they could include tho their pricing Wi-fi as a complimentary, but u have to keep buying it :-(. Their beddings are white and clean, their towels have seen days though. I continue to say , service is good and everyone is willing to help and advice accordingly. Its a bed and break fast (buffet)- variety they have , I must say.
Oh, I forgot, I didnt like the noise from the fridge in the room as well as the noise from the air conditioner right outside the window. Keep up your service tho.
- Official Description (provided by the hotel):
- The Crossroads Hotel offers guests an illustrious and unforgettable stay. Adjacent to the Crossroads Shopping Complex, on the Mchinji roundabout, the hotel is located within minutes of the central business district, and only 25 minutes from Kamuzu International Airport. The hotel combines business services, contemporary dining and state of the art conference facilities, appealing to both leisure and business travellers, offering convenience and easy access to the city’s finest amenities and 124KMs north – east of Lake Malawi. ... more less
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