I stay in 30 hotels a year worldwide, and have for 20 years. This was a horrible experience, and the worst check-out experience ever. On check in they said breakfast was included with the room. On check out it was on the bill and had to be paid. They would not accept credit cards even though they advertised they would. The front desk lady insisted she had told me that I needed to submit the credit card a day earlier, but she did not. In the end she agreed maybe she had told someone else that looked like me, but since she did tell THEM, I should know. The hallway was filled with smoke (perhaps kitchen exhaust), the room had only three working lights out of six, there was no toilet paper provided, the remote didnt work and there were few channels. The free in-room internet doesn't work, ever. They refused to give me a control for the room split AC. The waiters would not bring your bill until you walked out of the restaurant, then they would chase you down with it.
Check out took 1.5 hrs and they kept walking away from me whenever I challenged them. The front desk staff clearly distain theirs guests. And in the end the choices are pay the wrong charges or dont check out. No manager was on duty.
There are no good hotels in this city, but given a choice of this hotel or another, the best choice is stay home.
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- Also Known As:
- Le Meridien Mariador Palace Hotel Conakry
- Le Meridien Conakry
- Conakry Le Meridien