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M Plaza Hotel
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Reviews (52)
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Reviewed April 30, 2013

We stopped in at this hotel en route to a more rural location and this was a very pleasant experience. in 45 degree humidity the air conditioning was more than welcome. Our group arrived around 11pm and the staff at ths hotel kept the restaurant open late for us (although we were a group of 60 people) as well as the pool to accomodate our late arrival. We also stopped here for a few hours prior to the airport and again the staff were welcoming and accomodating allowing us to swim and relax post 12 hour bus ride, and pre 8 hour flight. The hotel seems more a business-type hotel and I wouldnt necessarily recommend it for backpack travelling, but for a comfortable quality stay, it would fantastic.

  • Stayed: April 2013, traveled on business
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Thank laurenball07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

This was the first time i had stayed in 4 Star M Plaza i checked out the hotel on the internet so i was looking forward to my short stay . I had flown into Accra from Takoradi having worked 2 weeks of night shift offshore I was looking forwarded to a chill out room somewhere I can have a shower and relax before my onward flight to London later that evening.
Check-in was easy .... On 1st impressions my room was spacious a big comfy bed , modern furnature ,TV , air con the basics what you would expect .
I went for a walk around the hotel , nice pool and sun area ...but no people , there was a gym .....no people , restaurant / bar ......no people but there was plenty of room refurbishments ongoing .........so maybe all the rooms are getting a upgrade ?
The hotel looks good from the outside but when u have a closer look the paint work and decor needs a bit of freshening up .
Lets go back to my room ........ don't get me wrong my room was clean BUT the bathroom maintenance workmanship was shocking . There was large amount of dried silicon at the bottom of the bath , the shower curtain pole was too long so instead of shortening it they bent it and it wasn't secured , the water heater on the wall had been repositioned but not re tiled the holes were filled up with filler , the toilet was not sitting straight and the grouting / filler on the base of the toilet was very poor workmanship .
In the bedroom next to the fridge there were 2 plug sockets with no cover plate , there was tea and coffee facilities but the kettle didnt work and to put the icing on the cake there was a hotel power failure .
Who is inspecting the maintenance work when it is completed ? And who then says the room is OK to rent out to the public ?

On checking out I asked the lady on reception what the cost was for my room style she said my company had a contract with the hotel so in was at a reduced rate .....she then told me the cost of the room was $ 170 , for just over 4 hours .
I've been lucky to have stayed in a lot of different star rated hotels over the last 18 months , some brilliant , some great , some OK and some not so BUT the M Plaza must have a room standard code . Their welcome brochure says they are the premier VIP hotel in Accra well room 2104 wasn't . The number 1 customer quality is that all rooms must be decorated and maintained to a high standard , but shabby , poor decor finish that is well below standard and then rented out to customers .......is poor management and below par quality.
The M Plaza does look impressive from the outside .....it's a shame for my 4 hours the room I was given was less than impressive .
I have stayed in the Great western and Holiday inn , they put a bench mark on standard , quality and value for money im afraid the M Plaza needs to up its game and match its competitors .

Room Tip: Check the room first ........if your not happy ask to be moved
  • Stayed: February 2013, traveled on business
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1  Thank cuddslfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

This is one of the weird hotels I ever stayed in. It is really big, like an old mansion or palace and many hallways and corridors that it is easy to get lost. The room I stayed was actually OK, usually clean as well as the bathroom. Amenities were OK. The problem is that after cleaning they left the window open so at night I had to battle with mosquitoes. Internet (Wifi) was not working well, always had problems getting online. Food in the restaurant is not of good quality, and terribly over priced with very few options to choose. The other big issue is the location. It is not conveniently located, so for good food you really need to take a taxi and go somewhere else (e.g. food at the Golden Tulip's restaurant was great! -and the hotel seemed to be nicer).
Finally the weirdest thing of all: They have a porn channel 24/7 with no way to protect or do anything about it. I think this hotel is not up to international standards and somebody should really take all the reviews and do a serious change in the hotel. -By the way staff was the best thing they were always courteous.

  • Stayed: September 2012, traveled on business
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2  Thank rovaMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012 via mobile

Hotel was nearly empty- actually had better service than previous reviews- hotel pool was decent, room was clean, everything worked, including hotel wifi- desk provided plug adaptor since mine was stuck in luggage at airport.
A little pricey for what you got, but breakfast buffet was decent.

  • Stayed: November 2012
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Thank Headneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

The hotel looks better from outside than the reality inside. The room space is rather small (standard room). Entrane to the toilet not convenient. Adult content in daytime tv - I even tried to tuned off the channel to something else without success. Poor wifi in the room. When I complained, I was told to move my system towards the window close to the swimming pool side. However, the location is quiet and there is no vehicular noice in the area.

Room Tip: Better wifi in rooms on the side of the swimming pool.
  • Stayed: August 2012, traveled on business
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Thank Wale A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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