Terribly overpriced for the condition of the hotel. This was a last resort hotel because the other hotel didn't take a credit card so last minute we booked here upon arrival. Im thinking for OVER $200 usd a night this must be a nice hotel..NOT!!!! Hallways smell horrible rooms smell horrible. When got to our room I was like this room doesn't even look clean and we don't have any face towels. So I called down for face towels because we wanted to take a shower we had just arrived from the US. Well 20mins later i called again they said they were on there way. Now 45mins later I just go ahead and take a shower without because at least I had a luffa sponge. I had finished taking a shower and still no face towels. My friend took her shower and STILL no face towels. When they came they brought hand towels so had to go back and get face towels and when they finally brought face towels (they come in a box) one box was empty!! The face towel that you get is this flimsy disposable one use towel which is just ridiculous!
Then I go to lay down and I never lay on top cover I pull the covers back to lay on the sheets because I figure the sheets are clean..Low and behold what do I find when I pull the sheets back..A BUG AND LOTS OF HAIR IN THE BED!! I was so disgusted. I checked out my friends bed and she had hair in her bed also which meant they didn't even change the damn sheets. Also I found bugs on the teapot and other places. (i took pictures) I was screaming at this point. I called for the manager to come up there and see this mess. They tried to get housekeeping to come and clean but at this point I wanted to be moved to another room. (actually I wanted a different hotel but was stuck) After forever and a day the manager came up and looked at the room and said he would move us to a different room. So while they got the new room ready we went to go eat and the manger said we could eat for half off. I felt we should have ate for free but this is the type of service you get at this hotel.
When finally moved to new room the hallways was dirty with stuff all on the carpet and smelled again. The new room was cleaner but still not what I feel you should get for Over $200 a night.
Everything is 10mins which equates to 30-45mins at this hotel. Customer service is just bad.
If you going to spend this type of money find a different hotel because I know I will never stay here even if it was free!!!
- Official Description (provided by the hotel):
- Located in a safe and quiet suburb of Accra, the hotel is only 5 minutes (2km) drive from the airport and 10 minutes drive to the city centre and business district. A free airport shuttle bus is available for the convenience of guests. The hotel with its African style has a lovely ambience and is delightfully landscaped over spacious grounds. Special culinary themed cuisine and events provide guests with variety and lively entertainment. Whether for business or leisure, Golden Tulip Accra is the place to be. ... more less
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- Also Known As:
- Golden Tulip Accra Hotel Accra
- Accra Golden Tulip