Since we were last at this hotel in March 2012 it has shown a very significant improvement. It wasn't in the 'bad' category before - probably just average. It is now a very good hotel. The staff are friendly, helpful and very customer focused.
My wife contracted food poisoning while we were there (not from the hotel food) and the staff went out of their way to help. Everyone asked after her and offered whatever help they thought we might need. The service was second-to-none!
Check-in was, however, still a little slow even though it was a lot faster than last time. The breakfast buffet experience would be enhanced by a greater selection of fruit juices being available.
Congratulations are extended to the staff and management team, especially those concerned with customer service.
- Official Description (provided by the hotel):
- Whether on business or leisure, guests of the BEST WESTERN PREMIER Accra Airport Hotel will find every need catered for at their door step. The hotel is situated in the prime Airport Residential Area (a walking distance to the Kotoka International Airport) with easy access to road links leading out of the capital to most major cities and also mere seven kilometers to the city center. We are business hotel that caters to business travelers and leisure seekers. We offer complimentary free high speed internet and airport pickup. Conference and Banqueting support is also available to all our business clients who want to arrange meetings with their counterparts in Ghana. ... more less
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