We spent two nights at the Erata Hotel recently. The rooms were large and fairly clean. The hotel made arrangements to pick us up at the airport and they were waiting and helpful. The breakfast buffet was very good with wonderful fresh fruit. The second night we stayed was less than adequate. There were numerous teenagers running the halls all night, yelling, pounding on our door and others, making telephone calls to our room and being so aggressive that we were frightened for our safety. We made three calls to the front desk and each time they said they would address the problem but it was not resolved until about two hours later. Upon checkout the following day, there was no apology by management or reasons for not addressing the problem.