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“Nice hotel, friendly staff”

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Alisa Hotels North Ridge
Ranked #12 of 91 Hotels in Accra
Reviewed September 19, 2013

Was here for 4 nights in June 2013. The room was nothing special (I was in the smaller building behind the pool area), but the staff were fantastic. Front desk attendant in my building greeted me by name daily and was very helpful in making recommendations for sights in Accra. Conference venue was nice and the pool bar/restaurant was great. Overall, a much better experience than my 1 night in the airport Holiday Inn.

  • Stayed: June 2013, traveled on business
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1  Thank TTapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded September 24, 2013

Dear Guest,
Thank you for staying at Alisa Hotel and for posting your comments.
We are very happy you enjoyed your stay. We provide world class hospitality service to all our guests through our staff and our services. We are also the biggest conference hotel in Ghana.
We look forward to welcoming you again soon.

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246 - 252 of 377 reviews

Reviewed September 15, 2013

We were warmly surprised at the level of hospitality at this hotel after experiencing service at other hotels in Accra. The staff are very welcoming and courteous. The food is superb, rooms clean. The only drawback was lack of entertainment channels for kids.

  • Stayed: September 2013, traveled with family
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Thank Rogers O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded September 20, 2013

Dear Guest,
Thank you for staying at Alisa hotel, and posting these comments. We would extend the positive comments to all our staff in order to encourage them to do more. Our Technicians are working on adding some kids channel to the current package. We appreciate your feedback and looking forward to welcoming you again soon.

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Reviewed August 29, 2013

We stayed at this Hotel for two weeks....far to long even though we had a suite it was still to long.
The hotel is in a quiet tree lined area, the staff are really very professional, courteous and obliging.
Food was good but nothing to write home about, unfortunately the chef tended to put cayenne pepper or chillies in ALL main dishes...maybe a Ghana thing....why not put the chillies and cayenne paper on the side as an option!!!!!! Breakfast was a super meal with good variety and the waiter managed to pack my husband a packed lunch of various croissants and fruit.
A stay for a couple of days is fine but not for longer!! The pool area is very pleasant but the service in that area needs attending to as the waitrons tend to stand around chatting, not attending to patrons. Housekeeping were very obliging which cannot be said for the laundry staff....
Our stay was 19th to 30th August 2013 after living in Accra for just over 2 years. The hotel pillows were like sleeping on concrete, the sheets and duvet were far to small for the double bed which was huge.....NOT a good nights sleep at all, when asked for slightly softer pillows none could be had, the reaction to the small sheets & duvet was just a shrug of the shoulders......as for the TV programmes.......disgusting choices, who plans the viewing of a so called 4 star hotel????

Room Tip: Ask for a room far from the building noises from next door.
See more room tips
  • Stayed: August 2013, traveled on business
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Thank Maurene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, General Manager at Alisa Hotels North Ridge, responded to this reviewResponded September 4, 2013

“Dear Madame,
Thank you for reviewing us, I appreciated our conversation before your departure and all the right and genuine suggestions you gave me. It will be my duty to let Alisa improve and bring the standard of the Hotel at the level that our Guests deserve, starting from the quality of our bed pillows and bed sheet, through the TV programs, to the poolside service. It always a pleasure to receive so gentle and motivational suggestions, that will help me and Alisa improve in every single detail. I will invite you, during your next trip to Accra, to lodge again in our Hotel and to give us another opportunity to serve you.
The General Manager of Alisa Hotel”

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Reviewed August 25, 2013 via mobile

Good quiet location. Good experience at check in and check out. Clean rooms - free Wi Fi - of passable speeds. Only thing that marred the short stay was a musty room that needed windows opened to drove the staleness off. Commendable was the speed with which the housekeeping lady responded to my complaint.

  • Stayed: August 2013
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1  Thank pondheron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded September 4, 2013

Dear Guest, thank you for staying at Alisa Hotel and taking time to write a review on your stay.
We are very delighted you enjoyed your stay with us and are glad you liked our rooms and complimentary wifi.
However, your concerns are well noted and we will do our best to solve the issue of stale rooms immediately. As you might have noted during your short stay, our guest’s satisfaction means a lot to us.
Once again, thank you for your kind review and we hope to see you again soon.

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Reviewed August 13, 2013

My experience at Alisa hotel was wonderful. The reviews on trip advisor helped me make the choice of Alisa, and I wasn't disappointed at all. We stayed in an Executive room in the pegasus wing. The room was very clean and fresh. The bathroom was also very clean and spacious. The breakfast buffet was nice and had quite a variety. Alisa is located in a nice neighbourhood and also has a functional gym with a great and interesting instructor. The location is very good as it is close the airport, Oxford street in Osu where you can eat and shop, and also central Accra. The staff are also courteous. Will sure stay at Alisa again if the opportunity comes up.

  • Stayed: August 2013, traveled as a couple
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Thank Pat_Dee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded August 21, 2013

Dear Guest, thank you for staying at Alisa Hotel and taking time to review your stay with us.
We are very glad you enjoyed our rooms, gym and breakfast. We are also happy that you enjoyed our calm and quiet atmosphere and our warm and hospitable staff.
We will like to point out that the hotel also serves amazing lunch and dinner buffets at our Anabel’s Restaurant and room service is also available for all guests.
Thank you once again for your kind remarks. We hope to see you again soon.

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Reviewed July 23, 2013

I stayed in Alisa hotel during one of my short trip to Ghana. Stayed in this hotel as conference I was attending was in same hotel.
Room were relatively small. Food was average. Being a Indian and vegetarian, I dint had many options. Staff was courteous.
Best part was swimming pool and pool restaurant. Spent a lot of time there. Security guys always helped us in getting a cab.

  • Stayed: June 2013, traveled on business
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Thank Alok_Shukla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded August 1, 2013

Dear Guest, thank you for staying at Alisa hotel and taking time to write a review.

We are glad you enjoyed using our swimming pool and with 13 conference venues of different sizes, we are the biggest conference hotel in Ghana. We are also sorry you didn't have much to choose from our menu. Our chef is currently expanding on the vegetarian menu to satisfy our cherished guests like you.

Our car rental desk is also available at the main reception to convey our guests to all destinations at very affordable rates.

Thank you once again for your review. We hope to see you again soon.

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Reviewed July 4, 2013

I stayed at the Alisa for three weeks. I ate almost everything on the menu and it was quite good. However, the menu needs to be expanded. The security of this hotel is unrivaled. The employees are very helpful and thoughtful. The bar is a little expensive but it's worth it. A little Jazz bar is down the road called +233. The best taxi driver in Accra is always waiting outside to take you to your destination. His name is Eddie. The front desk will call him for you.

  • Stayed: June 2013
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Thank Ckyrux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this reviewResponded July 24, 2013

Dear Guest,
Thank you for staying at Alisa Hotel and making time to write a review on your stay. We are very glad you enjoyed our food and we would like to point out that our staff are well trained and our security, as you rightly put it, is unrivaled.
Again, there are lots of in-house programs to keep our cherished guests entertained at all times. Examples are our Special Wednesday Buffets, our Friday Night Barbecue,our Sunday African Lunch Buffet, to mention a few.
Last but not the least, we also have a car rental desk located in the lobby of the main reception to provide excellent car rental services too all guests. This service is safe and also affordable.
Once again, thank you for your kind comments and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alisa Hotels North Ridge

Address: 21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
Location: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Accra
#6 Spa Hotel in Accra
#7 Luxury Hotel in Accra
Price Range: $133 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alisa Hotels North Ridge 4*
Number of rooms: 172
Official Description (provided by the hotel):
Conveniently located in the North Ridge area, Accra. Close to many diplomatic missions, corporate headquarters and Accra's bustling city centre. For our residential guests free airport shuttle upon request (10 minutes), free fitness, free internet access, free swimming pool, free tennis. Ample car parking. ... more   less 
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Also Known As:
Alisa Hotels North Ridge Hotel Accra
Alisa Hotel North Ridge

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