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“Quiet business hotel on a leafy lane - good rooms and a good hot breakfast.”

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Alisa Hotels North Ridge
Ranked #8 of 91 Hotels in Accra
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Quiet business hotel on a leafy lane - good rooms and a good hot breakfast.”
3 of 5 bubbles Reviewed August 25, 2013 via mobile

Good quiet location. Good experience at check in and check out. Clean rooms - free Wi Fi - of passable speeds. Only thing that marred the short stay was a musty room that needed windows opened to drove the staleness off. Commendable was the speed with which the housekeeping lady responded to my complaint.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pondheron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, September 4, 2013
Dear Guest, thank you for staying at Alisa Hotel and taking time to write a review on your stay.
We are very delighted you enjoyed your stay with us and are glad you liked our rooms and complimentary wifi.
However, your concerns are well noted and we will do our best to solve the issue of stale rooms immediately. As you might have noted during your short stay, our guest’s satisfaction means a lot to us.
Once again, thank you for your kind review and we hope to see you again soon.
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361 reviews from our community

Traveler rating
    73
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    24
See reviews for
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265
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
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English first
Port Harcourt, Nigeria
2 reviews
4 of 5 bubbles Reviewed August 13, 2013

My experience at Alisa hotel was wonderful. The reviews on trip advisor helped me make the choice of Alisa, and I wasn't disappointed at all. We stayed in an Executive room in the pegasus wing. The room was very clean and fresh. The bathroom was also very clean and spacious. The breakfast buffet was nice and had quite a variety. Alisa is located in a nice neighbourhood and also has a functional gym with a great and interesting instructor. The location is very good as it is close the airport, Oxford street in Osu where you can eat and shop, and also central Accra. The staff are also courteous. Will sure stay at Alisa again if the opportunity comes up.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat_Dee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, August 21, 2013
Dear Guest, thank you for staying at Alisa Hotel and taking time to review your stay with us.
We are very glad you enjoyed our rooms, gym and breakfast. We are also happy that you enjoyed our calm and quiet atmosphere and our warm and hospitable staff.
We will like to point out that the hotel also serves amazing lunch and dinner buffets at our Anabel’s Restaurant and room service is also available for all guests.
Thank you once again for your kind remarks. We hope to see you again soon.
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Mumbai, Maharashtra, India
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed July 23, 2013

I stayed in Alisa hotel during one of my short trip to Ghana. Stayed in this hotel as conference I was attending was in same hotel.
Room were relatively small. Food was average. Being a Indian and vegetarian, I dint had many options. Staff was courteous.
Best part was swimming pool and pool restaurant. Spent a lot of time there. Security guys always helped us in getting a cab.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alok_Shukla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, August 1, 2013
Dear Guest, thank you for staying at Alisa hotel and taking time to write a review.

We are glad you enjoyed using our swimming pool and with 13 conference venues of different sizes, we are the biggest conference hotel in Ghana. We are also sorry you didn't have much to choose from our menu. Our chef is currently expanding on the vegetarian menu to satisfy our cherished guests like you.

Our car rental desk is also available at the main reception to convey our guests to all destinations at very affordable rates.

Thank you once again for your review. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed July 4, 2013

I stayed at the Alisa for three weeks. I ate almost everything on the menu and it was quite good. However, the menu needs to be expanded. The security of this hotel is unrivaled. The employees are very helpful and thoughtful. The bar is a little expensive but it's worth it. A little Jazz bar is down the road called +233. The best taxi driver in Accra is always waiting outside to take you to your destination. His name is Eddie. The front desk will call him for you.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ckyrux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, July 24, 2013
Dear Guest,
Thank you for staying at Alisa Hotel and making time to write a review on your stay. We are very glad you enjoyed our food and we would like to point out that our staff are well trained and our security, as you rightly put it, is unrivaled.
Again, there are lots of in-house programs to keep our cherished guests entertained at all times. Examples are our Special Wednesday Buffets, our Friday Night Barbecue,our Sunday African Lunch Buffet, to mention a few.
Last but not the least, we also have a car rental desk located in the lobby of the main reception to provide excellent car rental services too all guests. This service is safe and also affordable.
Once again, thank you for your kind comments and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

Stayed here for two nights whilst on Business.
Pros:
1. Very comfortable Bed
2. Decent Breakfast Spread
3. Staff were all polite and attentive at all times
4. Check In and Out was swift and painless

Cons:
1. No Hot Water on one of the mornings, Front Desk were apologetic and assured me that they were "on the case" I couldn't wait indefinitely so it was a luke warm shower.
2. Shower Curtain/Bathtub leaks water all over the bathroom floor - I did complain but didn't seem as if they were ready to fix anything immediately.
3. Complimentary Wifi is average at best, however signal was weak in my room, with exception to the bathroom! Everytime you lose wifi you need to login again with a voucher code.

I'll probably come back, and hope some of my complaints have been attended to!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NaijaBrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, June 7, 2013
Dear Guest,
Thank you for choosing Alisa hotel, we appreciate you taking time out to give us a feedback on your stay. Your feedback is taking seriously, both the pros and cons are shared amongst all departments to motivate and encourage them to work harder.
We strive to give our guests the best experience ever, as such we do apologize for the inconvenience and we pledge to correct those issues before your next visit.
Thank you once again and we hope to see you soon.
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Aalborg, Denmark
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed May 30, 2013 via mobile

This rapidly expanding hotel takes up most of Dr Iseri Street these days. The hotel is located in a quiet neighbourhood and offers decent rooms and food albeit at prices that are too upmarket for the quality you get. Hotel staff are responsive and friendly, restaurant service on the slow side.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter_VG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, June 3, 2013
Dear Sir,
Thank you for staying at Alisa hotel, we are expanding and making our facilities better for you our cherished guests. We have introduced new packages to our F&B events like the Friday night barbecue with live music and Sunday African lunch buffet at competitive price. Please visit us again to experience our better and improved service.
Thank you once again for the lovely comment about our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ABUJA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed May 29, 2013

I went to Accra for a conference and a room was reserved for me at Alisa. The staff are not too welcoming-they need to improve on that. The rooms are ok and comfortable. Their buffet is ok-not too fantastic! Would I want to go back? Maybe...but I could do with a better hotel!!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank midastouch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisaGhana, Manager at Alisa Hotels North Ridge, responded to this review, June 3, 2013
Dear Guest,
Thank you for staying at Alisa hotel, we would like to apologize for the "not too welcoming" attitude of our staff. Staff attitude is taken seriously and as such periodic training is organized for all staff members of the hotel. Please give us another opportunity to welcome you better and sample our new food and beverage packages.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alisa Hotels North Ridge

Property: Alisa Hotels North Ridge
Address: 21 Dr. Isert Road | North Ridge, PO Box 1111, Accra, Ghana
Location: Ghana > Greater Accra > Accra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Accra
#6 Spa Hotel in Accra
#7 Luxury Hotel in Accra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alisa Hotels North Ridge 4*
Number of rooms: 172
Official Description (provided by the hotel):
Conveniently located in the North Ridge area, Accra. Close to many diplomatic missions, corporate headquarters and Accra's bustling city centre. For our residential guests free airport shuttle upon request (10 minutes), free fitness, free internet access, free swimming pool, free tennis. Ample car parking. ... more   less 
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Also Known As:
Alisa Hotels North Ridge Hotel Accra
Alisa Hotel North Ridge

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