They provide false advertising as they dont provide all the tv channels they promise.They dont serve hot meal breakfast everyday but rather when they have enough bookings(And they will not even bother informing you).They dont replace cosmetic (lotion / shampoo.etc when they are done)..also dont replace the coffee..The table in the room was very small.The shower was terribly designed as after shower there will be a pool of water in the bath room,which guaranteing you slipping and falling.The room size was small.The reception ladies develop and attitute when raising issues you not happy with.Manager does not bother providing the clients feedback when there is a complaint.No correlation between staff about client complains so one can follow up with client.Restaurant service is so bad you have to spell everything out.I asked for the study lamp and got a bed site lamp and nobody bothered to confirm if is what i requested.Received a lot of calls as wrong number from the reception.No swimming pool. No fitness centre.No emergency numbers in the room.No menu.The reception lady Mary in particular is more likely to urgue with you as a client than to assist.If you order something and they say 15 min then expect it in an 45 min....This is my 5 weeks of experience at the hotel.I will never recommend to anyone that is around for business or having a long stay.It is located at the corner in the small street where there are no street lights.No taxi service available around at all times.You will need to walk to find the taxis more especially at nite.
- Official Description (provided by the hotel):
- Welcome to the Oak Plaza Group of Hotels where we go beyond the ordinary to satisfy and make you feel at home. We offer unsurpassed standards of African hospitality and attention to detail with our exceptional services and impeccable state of the art facilities, chosen conveniently near the Kotoka International Airport. We are accustomed to the requirements of a King or Queen. Whether on business or pleasure, we provide you with all the necessary amenities to make your stay both enjoyable and fruitful. ... more less
- Reservation Options:
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