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“Annoyed..”

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Onomo Hotel Libreville
Ranked #11 of 17 Hotels in Libreville
Washington, DC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Annoyed..”
Reviewed June 28, 2012

Having been to Libreville before on business, this was a better hotel and convenient to the future US Embassy. They have 2 other hotels in West Africa. The place is new and the WiFi is free and good connectivity. Room cost is decent, food is good with French quality. Rooms are dark Euromodern, but lighting is mostly mood type and no task lighting at desktop. Mostly hard finish surfaces, except bedding, so mildew smell shouldn't be as much of a problem as most hotels in the tropics. Disappointment.. no refridgerator in room to take advantage of well stocked modern food store within easy walking distance at main road intersection. Hotel says credit cards will be accepted in the future, but beware the demand for first night's lodging paid upon arrival. If you don't have local currency, the hotel exchange rate was bad for my $179/night room. I was asked to pay $220! Trying to reconcile my expenses back in the US at the office, I had no exchange rate proof for that first night and I'm still wiithout a response back from hotel management for such a receipt. Again, beware so you don't "OweNoMo'"!!
If they do accept credit cards in the future, I'd be much happier to return. A swimming pool would be nice, but management said that is not planned.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KameD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Level 5 Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 5, 2012

The Onomo is brand new - or seems to be. The rooms are basic but comfortable. The hallways are always hot, dark and lack any sense of warmth...the place feels a bit like a gulag. In fact, there is an absence of light in almost every section of this place so bring a headlamp if you want to successfully navigate your room (not kidding). They're also ridiculously dark. You can't shave, put on make-up, read a book or do much that requires light because you're allocated one lamp in the room and some bad flourescents...that's it. There are no mosquito killers, sprays, etc. and the hotel doesn't have any - which I can imagine. The hot water isn't hot - it more like warm(ish) and apparently toilet paper is in rare supply because you're allocated 1/4 rolls every day. There's a safe but absent adequate lighting in the room it's damn near impossible to use because you can't see the keys. There's no furniture on the balconies so you can't enjoy the gardens (which are in fact very lovely). They won't tell you that you can order food for breakfast so keep that in mind - they'd rather you have a semi-fresh croissant and some watery coffee from the machine. The front desk by and large are just RUDE AND NOT HELPFUL. I'm not saying that because of the French thing - I'm saying that because when you make a request that maybe isn't common - the answer is just no. There is no going above and beyond in this hotel from day to day. You'll get plenty of attitude - the wrong kind - and that's about it. The wait staff are nice but horribly slow - unless of course they want you to sign your bill - then they're extremely efficient. Don't even try to ask for a snack or something to eat if you miss their cutoff because they will actually tell you that there's no food in the entire hotel. I was working 18 hour days and couldn't make the dinner time window. I asked for a croissant - the answer - NO. No consideration, no exception, no help. The internet is good...that's about all I can say about this place. The Meridien is in town, on the beach, has a pool...the internet is horrible there and the place smells a bit stale but the manager is a tremendous guy and the hotel seems to at least understand the notion of service above all else. The Onomo is built directly across from the new US Embassy - which will be the only reason that this place survives given the nasty bunch at the front desk. My advice - consider an alternative...buy a 3G dongle from Airtel and get your own internet. (There's no pool or fitness center so I can't even rate those...). It's also near the airport - which means away from town - which means you'll sit in traffic. I cannot, given the front desk, recommend this hotel.

Room Tip: Pay more for a "suite" - which is basically a standard room with a sitting area - and a ba...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank whiteburgundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 3, 2012

The Onomo isn't fancy, but it is clean, safe, and the service is friendly. Food is available 24/7. Internet is fast. I'm familiar with all the Libreville hotels, and this is the only one I would recommend.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcal0015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bad Bramstedt, Germany
1 review
Reviewed March 16, 2012

If you prefer a quite, clean and friendly hotel away from any shopping area or beach, is this the right place for you. The hotel is quite new and not far away from the airport and the new stadium. There are no restaurants in a walking area around the hotel, but you can unconsidered use the service of the hotel restaurant. The meal is good and the service personal is friendly. But unfortunately most of them are only speaking French (as usual in this country) and not English. I have been in a standard room equipped with a shower (big shower head), toilet behind a door, 40inch LCD monitor, work desk, safe, air condition and a double bed.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank didi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Onomo Hotel Libreville

Property: Onomo Hotel Libreville
Address: La Sabliere - Route Angondje | Quartier Ambassade US /Aéroport, Libreville 23791, Gabon
Location: Gabon > Estuaire Province > Libreville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 17 Hotels in Libreville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Onomo Hotel Libreville 3*
Number of rooms: 118
Official Description (provided by the hotel):
Modern and practical, our 118 rooms offer you every comfort. Enjoy your stay in tranquility, connected to peace with warm and welcoming personnel. Board meetings, conferences, training sessions or a promotional cocktail, the ONOMO Hotel Libreville Each room has high debit Wi-Fi haut access and modern equipment. The restaurant and bar of the ONOMO Hotel Libreville offers in pleasant surroundings a cuisine based on fresh local products. Snacks are available 24/7. ... more   less 
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