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“A real treat after 2 weeks travelling around Ethiopia”

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Sheraton Addis, a Luxury Collection Hotel
Ranked #3 of 118 Hotels in Addis Ababa
Certificate of Excellence
Shropshire,UK
Level Contributor
212 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“A real treat after 2 weeks travelling around Ethiopia”
Reviewed January 7, 2014

I have given it only a Very Good as the service in the Summerfields restaurant was not good at all. Extremely slow on the three occasions we ate there lunch, dinner and breakfast. The staff seemed disinterested in serving their customers. The food, however, was excellent when it eventually arrived. The service in the tea room was, in contrast, very good indeed.
Very nice room, super comfy bed and bedlinen - all very clean. Bathroom fine and with shower gel, shampoo, tissues etc and hair dryer. All things we take for granted in hotels in many other countries but not so common in Ethiopia -yet. I would definitely choose to stay here in transit on any future trip to Addis.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
5 Thank luka99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Berlin, Germany
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 5, 2014

This 5 star hotel which I've been visiting for the third time is getting really old. In principle I like the hotel, but it is time to improve things on a wide basis. They should start to renovate it. The bathrooms fittings are getting real old, the shower was not working properly etc.
Furthermore, housekeeping should improve drastically for a 5 star hotel, when we arrived the room was unclean, and during our 9 days stay we were quite astonished about the low quality of cleaning the rooms. I found old French fries under the bed, the room was not vacuumed properly or at all etc.
At breakfast it takes them ages to serve coffee or tea, all in all the salesgirls in the hotel shops are quite unfriendly.

  • Stayed January 2014, traveled with family
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Helpful?
2 Thank Katamete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
144 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 5, 2014

Stayed there in December on the 26th and 27th. Everything was well appointed very luxurious.
The food buffet was excellent . They had some local foods which were very good. A little on the spicy side but was well done. The restaurant had a garden setting with plenty of atmosphere. They had a typical western breakfast with Ethiopian cuisine which was quite good. The hotel atmosphere was festive because of the Christmas Holidays. We didn't eat dinner there because our schedule took us away from the hotel during the day making business calls. The staff was very cordial and helpful and always greeted you when they approached within 10-15 feet. Away. I would go back again and stay at either the Intercontinental or the Sheraton. But probably the Intercontinental.

Room Tip: There are no bad rooms that would cause sleeplessness due to city noise, because the hotel is built...
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  • Stayed December 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Dawei13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 1, 2014

Spent a night at the Sheraton on business in December.
Nice property with a great pool area but unfortunately no fitness facility.
Rooms were nice and clean and the whole hotel was decorated for Christmas which was interesting. Price was high and despite previous reviews, there was no free wifi.
Tried the Indian buffet for dinner but there were few Indian dishes. It was a nice selection of different dishes but I don't think they could have called it "Indian". It would have been nice to have had a local food selection instead as it was disappointing not to have been able to try some Ethiopian dishes.

  • Stayed December 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank YVR-AKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2014

The service is amazing. It is pricey but great restaurants and bar/club on site. The staff is so friendly. The hotel is so elegant. Only down side is no gym but they will bring a stationary bike or treadmill to your room.

Room Tip: Get room plus breakfast deals. They have the most amazing continental breakfast with fresh juices, i...
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  • Stayed December 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Senait F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed December 31, 2013

Stayed at the Sheraton Addis on Xmas Eve, a special occasion after traveling around Ethiopia. This is a fantastic hotel with unparalleled quality compared to anywhere else in country. Given, the rates are very high and probably a bit overpriced as would pay half this for same quality in US or Europe. But was nice occasion for us, and were able hotels.com rewards voucher, and were happy with our decision. The room was large and comfortable with lightning-fast internet (yes, this is included now in room rate) and large TV. Nice large patio overlooking the back fountain. Staff were attentive. Pool is fabulous. Several restaurants to choose from, we found very adequate as did not want to leave hotel (we had already spent several nights exploring the city). Location is convenient with effortless and free airport shuttle.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 11, 2013

We had a very short stay at the Sheraton upon our arrival in Addis Ababa. Though in was 10 PM, and there were 4 staff checking in a few quests, check-in took 20 minutes.

The room was spacious and well-appointed.

A late dinner at Summerfields was fine and appropriately priced.

Though for the room cost, I would recommend staying at the Hilton Addis Ababa which is less expensive; yet, with better service and amenities

Room Tip: A room on a high floor will provide a good view of Addis Ababa, although there is nothing to see
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  • Stayed November 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank csttoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Addis, a Luxury Collection Hotel

Property: Sheraton Addis, a Luxury Collection Hotel
Address: Taitu Street, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Addis, a Luxury Collection Hotel 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton

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