I have stayed at the Sheraton Addis several times over the past few years, but this time was really a disappointment. This 7-star hotel is part of the Sheraton Luxury Collection -- and the hefty room rates lead one to expect a truly exceptional experience. Such used to be the case. The facilities are stunning, truly a jewel in the Sheraton crown. But, one expects perfection in a 7-star hotel. In my room, the hair dryer didn't work, one of the lamps on the bedside table was broken, and the staff did not replace some service items in my room. Also, I waited over an hour for coffee to be delivered one morning, even though I had ordered the night before. These are minor details, which I would easily overlook in any other context....but, 7 stars should be 7 stars. Personally, I don't think the Sheraton is worth the price. There are numerous hotels in Addis -- not even remotely as fancy -- but certainly acceptable, with service that can make one overlook floors that are not marble, and the lack of a dancing laser fountain in the back terrace...
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- Also Known As:
- Sheraton Addis Hotel Addis Ababa
- Sheraton Addis Ababa
- Addis Ababa Sheraton