I use this hotel often and in the last few times I see a gradual decline in services and facilities -even in the food - options and portions. I booked pick up, it did not show until after 2 hours. Arrived and was told that my SPG card was rated basic - even though I presented the card clearly labelled "Gold". Paid an arm and leg for a room, was put on a floor where a plumbing problem had caused a stink bad enough to have all guests evacuated in a hotel of this standard. There was really poor air-conditioning, I could hardly breath. Requested a solution after five hours of trying to bear it, the best the duty manager could do was try to relocate me to a room where the air-conditioning did not work at all! At this point the headache I developed waiting two hours for the driver and staying in the room for almost 5 hours with no air-conditioning was almost exploding. Finally I had to open my windows to avoid passing out and a fan was brought...In all of this, there was no genuine concern at the discomfort I was going through. I guess there were options and I chose to be here...
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Expedia, Orbitz, HotelTravel.com, Agoda, Travelocity and Odigeo so you can book your Sheraton Addis, a Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Addis Hotel Addis Ababa
- Sheraton Addis Ababa
- Addis Ababa Sheraton