A work colleague and I stayed at the Sheraton Addis for 10 days in Jan. 2008. It was a very enjoyable and comfortable stay.
On arrival at Bole Airport, there is a free shuttle service to the hotel. The waiting/seating area is immediately visible as one comes through the arrivals gate and apparently the shuttle meets every incoming flight. The trip to the hotel takes approx. 5 - 10 mins. depending on the time of day/night. We also took the shuttle back to the airport on our departure. This is also a free service and just needs to be arranged with the concierge on the day of departure.
Our twin room was spacious and attractively decorated. It contained two comfortable single beds, a couple of easy chairs, a TV-DVD combo, an office desk and chair, a mini-bar, and double doors to a small balcony.
The bathroom was also large and well fitted out. The toiletries were nice and replenished daily. The water may be used to brush ones teeth, etc. as, I understand, it comes from a spring on the premises (though it is probably still not suitable for drinking).
There are a number of options for accessing the Internet. The cheapest option is to use the Business Centre on the first floor where 6 computers are available for the use of guests at a cost of ETB2 per minute (with a 10 minute minimum). If one has a laptop it's also possible to get access in your room: 24 hours of in-room access costs ETB249, while 1 hour costs c.ETB149. I found the in-room service to be generally fast and fairly reliable, though on one occasion it was terribly slow and it did go down altogether on a couple of occasions.
The electricity also flicked off at least once daily! Though the generator kicks in almost immediately, it can be a bit of a shock if one is in the bathroom when this occurs as one is pitched in to total blackness. And, of course, if one is showering, the water also turns off!
The hotel has a wealth of amenities on site. These include a number of nice restaurants including an Italian, an Indian, a buffet restaurant, a pool-side restaurant, and a fancy French restaurant. We found the Indian to be particularly good and probably also the best value, though we also ate in the buffet, the Italian, and the pool-side restaurant/grill. In terms of shopping, there is a small 'general store' that stocks a limited range of gift items, a selection of books and magazines, some toiletries, etc.; there is also a nice flower shop, an expensive jewellery store, a laundry, and a nice bakery/cake shop.
There is a small bank on the premises and an ATM in the lobby. It should be noted that those small number of shops in Addis that take credit cards will only accept Visa. This is also true of the Sheraton (except, of course, that they will accept all manner of CCs for payment of the actual hotel bill!). I was told that the only shops that would accept MasterCard were those at the Hilton. The Sheraton ATM, which is one of only a few in Addis that takes foreign ATM cards, also only takes those in the Visa 'family.' The front desk will, however, give you a cash advance (in ETB) that can be added to your hotel bill.
The Sheraton has very nice grounds with a lovely grassy pool area with loungers and waiter service. The heated pool is large with a shallow end that is roped off from the deeper part and a separate childrens play area with a slide, etc. The pool is open from 5am to 11pm and can be quite crowded at weekends.
There are a number of bars on the premises. A pretty good live band plays in the outdoor bar on Wednesday and Thursday nights and there is a nightclub operational on Friday and Saturday nights.
Overall, I found the Sheraton Addis to be a very comfortable place to stay. There were some minor gripes: the bottled water in our room was not replenished regularly, there were some minor errors on our bill, etc., but overall I was pleased with the level of service and I would have to say that the Sheraton is the best hotel in Addis by far.
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- Also Known As:
- Sheraton Addis Hotel Addis Ababa
- Sheraton Addis Ababa
- Addis Ababa Sheraton