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Hilton Addis Ababa
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Reviews (1,247)
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836 - 841 of 1,247 reviews
Reviewed April 9, 2013

Charges a staggering ~$270 per night for a tired and grubby room, that price does not include internet at a further $14 per day. Ben linen good. Staff nice - but there are better places to stay. On a more positive note - breakfast (hopefully included) was good, and the supper delivered to the room was reasonable.

Room Tip: Go somewhere else
  • Stayed: April 2013, traveled on business
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Thank SophieR474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhys O, Guest Relations at Hilton Addis Ababa, responded to this reviewResponded April 13, 2013

Greetings from Hilton Addis Ababa!

Thank you for taking your valuable time to share with us your feedback and the experience of your stay. We apologize for any inconvenience you faced during your visit and we are happy that you enjoyed some elements of the hotel.

Thank you again for staying at Hilton Addis Ababa and we hope to be welcoming you back again in the future.

Vijay Shanker
Director of Business Development

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

the Hilton Addis grounds are splendid, beautiful gardens and really enjoyed the high tea refreshements at the hotel foyer. every guest is treated like royalty. i was blown away by the services rendered after my "third time badluck i will never visit Addis again because of hotel conditions". i have vowed not to be deceived by website fotos and rely on well known Hotel Brands! the Hiton is a hub of all activities for business, leasure, fun, networking and a relaxed environment. the Dinner was served with Silverware! i pinched myself several times. the gentlemen at the doors "welcoming and opening doors" for guests was the start of opulance for me!

  • Stayed: November 2012, traveled on business
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Thank Koki80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhys O, Guest Relations at Hilton Addis Ababa, responded to this reviewResponded April 13, 2013

Greetings from Hilton Addis Ababa!

Thank you for taking your valuable time to share with us your feedback and the experience of your stay. We are very happy that you enjoyed your stay with us and that the services and ambiance were to your liking. I have passed on all your positive comments to the team.

Thank you again for staying at Hilton Addis Ababa and we hope to be welcoming you back again in the future.

Vijay Shanker
Director of Business Development

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

When you stand on your balconey, looking out on on a sea of metal roof shacks and hear the singing of the congregation seated ouside their small read roof chapel, you are in awe of the new culture you have encountered and much appreciate the comforting amenities of a Hilton. The staff is friendly and accommadating are a wonderful interface for the first encouters with new environment. The food is excellent. The hotel transport to and from the airport is efficient. The hotel location makes it a good base for sightseeing.

Room Tip: I prefer the north side for the view of the little villiage rather than the pool and distant city on the south.
  • Stayed: February 2013, traveled as a couple
    • Value
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Thank 29grapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhys O, Guest Relations at Hilton Addis Ababa, responded to this reviewResponded April 13, 2013

Greetings from Hilton Addis Ababa!

Thank you for taking your valuable time to share with us your feedback and the experience of your stay. We are very happy that you enjoyed your stay with us and that the services and ambiance were to your liking. I have passed on your positive comments to the team.

Thank you again for staying at Hilton Addis Ababa and we hope to be welcoming you back again in the future.

Vijay Shanker
Director of Business Development

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

My husband and I stayed here for one night on our way the Seychelles for the Easter vacation. It a beautiful hotel, in a very nice part of Addis, the surrounding are very gorgeous. It's a bit dated but what do you expect with most hilton hotels around the world. The staff are very friendly and courteous. The reception area decor is not too impressive compared to other Hiltons. Oh wow! The breakfast buffet is fantastic, wide variety of stuff. The rooms are size-able, not too big, not too smallI will definitely recommend this hotel.

Stayed: April 2013, traveled as a couple
Thank Fattie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhys O, Guest Relations at Hilton Addis Ababa, responded to this reviewResponded April 13, 2013

Greetings from Hilton Addis Ababa!

Thank you for taking your valuable time to share with us your feedback and the experience of your stay. We are very happy that you enjoyed your stay with us and that the services and ambiance were to your liking. I have passed on your positive comments to the team.

Thank you again for staying at Hilton Addis Ababa and we hope to be welcoming you back again in the future.

Vijay Shanker
Director of Business Development

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

The property must be 50 years old and its obviously not refurbished ever. The furniture is just dying. The only new stuff in the room was the 42 inch flat screen TV. In rooms internet is through cable and wifi is obly available in the lobby. I had to go and sit in the lobby just to get my whatsapp and other apps updated on mobile. Needless to say that the internet speed was terrible and the most expensive.
The landscape is great and the pool area has a small kids play area. The area was always full of kids and families.
I really doubt HILTON International has any idea about the quality of food and service standards in this HILTON property.

Room Tip: pool-view are the best
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank binshakir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhys O, Guest Relations at Hilton Addis Ababa, responded to this reviewResponded April 13, 2013

Greetings from Hilton Addis Ababa!

Thank you for taking your valuable time to share with us your feedback and the experience of your stay. We apologize for any dissatisfaction you faced during your stay and I have passed on your comments to the relevant departments.

The hotel has been scheduled for major refurbishment for a while now and the plans are soon to be finalized, we realize that this has been a long drawn out affair and again we apologize for any inconvenience this has caused but we are seeing very positive steps being taken for this process to begin especially with the arrival of our new Hilton Serenity Beds and Flat screen TV's.

Thank you again for staying at Hilton Addis Ababa and we hope to be welcoming you back again in the future.

Vijay Shanker
Director of Business Development

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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