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Addis Regency Hotel
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Reviews (439)
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Reviewed July 3, 2013

The Addis Regency really went the extra distance to make my stay in Addis perfect. Their sense of customer service is really spectaular. The staff are all around professional and curtious, and were always eager to make my stay even better. They picked me up at Bole airport, helped me exchange currency, and gave me a great recommendation for a day tour guide of the city. My room was very clean, and comfortable -- exactly what I was hoping for after two long flights. The breakfast was quite excellent, and all in all, it was a perfect place to stay for my visit to Addis. Highly recommend for the discerning traveler.

  • Stayed: July 2013, traveled solo
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Thank Mezzofanti Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

Very clean, comfortable and friendly. Great airport service .... waited for us without complaint even though our flight was later that expected. Stayed there on arrival to Addis and two weeks later on departure.

  • Stayed: March 2013, traveled as a couple
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1  Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

1 - The staff are pleasant, friendly, attentive and polite. Even the security guards maj=ke a real fuss and are so poilte and well trained.
2 - The owner Mac and his lovely daughter Hewi are interactive with the guests and can't do enough for the guests
3 - The rooms are well appointed, clean and spacious.
4 - The room rates are excellent, include a lovely buffet breakfast and knock spots of the overpriced Radisson Blu, Hilton and Sheraton.
5 - The location is great.
6 - They offer a free shuttle to collect and drop off at the airport. The driver is safe and pleasant and helpful.
7 - The meal options are good and great value.
8 - Great for families as it is a safe and happy environment.
9 - I am sure there are more good points.

We stayed there for several weeks recently and were sad to leave at the end of it.

For our next visit to Addis, no need to look elsewhere.

  • Stayed: June 2013, traveled with family
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Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Just travelled there a week ago and since it was my first time in addis, i was very sceptic of the place especially when approaching the hotel as the location is not very impressing.
Pros
1. The hotel is very clean and the staff very helpful
2. the WIFI is strong inside the rooms and even outside the lobby
3. The room price is very affordable
4. Free transport to and from town

Cons:
1. The location is not very impressing as their neighbourhood looks like shanty buildings

All in all, i enjoyed the place even if it was far from the major IT firms location and again i think more staff can learn English as few could communicate well in English

  • Stayed: June 2013, traveled on business
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Thank JamesMutua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013 via mobile

It's frustrating how poor value hotels in Addis feel compared to most of the rest of the world, but within the Addis bubble, Regency does provide better value than most. Rooms are clean although not that well finished (eg 5cm gap under all the doors on the 3rd floor). Free wifi on all floors and two computers in the lobby is a nice touch. Service was generally good, I had reason to call them twice to try and resolve being cheated/overcharged and they were always very helpful. Breakfast buffet was not refilled and very little left towards 10am; it also annoyed me that a manager/owner turned up on my last morning here and told me I could order eggs as part of breakfast - none of the staff had mentioned this previously.

  • Stayed: June 2013
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Thank bazyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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